Partnerships Operations Coordinator - Hotels/Accomodation

Duffel
London
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Organizational skills","Attention to detail","Independent ownership","Communication","Problem-solving"]

Own the day-to-day operational communication between accommodation partners and internal teams, translating partner requests into clear actions. Coordinate hotel additions and supplier onboarding, validate supplier information to maintain accurate content quality, and track operational metrics. Build and improve operational documentation, trackers, and processes across the Stays Partnerships function, ensuring nothing falls through the cracks.

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Duffel
Duffel
4 days ago

Partnerships Operations Coordinator - Hotels/Accomodation

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own the day-to-day operational communication between accommodation partners and internal teams, translating partner requests into clear actions. Coordinate hotel additions and supplier onboarding, validate supplier information to maintain accurate content quality, and track operational metrics. Build and improve operational documentation, trackers, and processes across the Stays Partnerships function, ensuring nothing falls through the cracks.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Manage day-to-day operational communication with accommodation partners, ensuring requests and updates are handled efficiently.
  • •Coordinate customer-requested hotel additions and supplier onboarding activities.
  • •Validate supplier information and help maintain the quality and accuracy of accommodation content.
  • •Maintain reporting across supplier operational metrics, onboarding activity, and operational requests.
  • •Build and improve operational documentation, trackers, and internal processes across the Stays Partnerships function.

Pay and Benefits

Equity and Bonus:Equity
Perks:EquityTravel AllowanceRemote WorkPensionCycle-to-workHealth InsuranceSeason TicketPaid StudyVolunteering Day

Key Requirements

  • •Experience in operations, partnerships, supplier management, or commercial operations.
  • •Strong organisational skills and attention to detail, with the ability to manage multiple workstreams simultaneously.
  • •Comfortable working with data and reporting, able to identify trends and maintain operational accuracy.
  • •Clear, confident communication with both external suppliers and internal stakeholders.
  • •Ability to operate independently, take ownership of tasks, and know when to escalate.
Skills:Organizational skillsAttention to detailIndependent ownershipCommunicationProblem-solving

Company Brief

Duffel
Provides a developer-first platform and API for booking flights and travel inventory, enabling businesses to search, book, and manage airline content through a single integration.
Industry: API Platforms
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2016
Website