CSR/Teller - Gibraltar/Brownstone TWP, MI - Part Time

Fifth Third Bancorp
United States
Part timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Problem resolution","Judgment","Confidentiality","Risk awareness"]

Provide excellent customer service as a CSR/Teller, assisting customers through listening, questioning, and guiding them to the right financial solutions. Handle follow-ups, correspondence, and confidential customer information, while maintaining ethical conduct and managing risk within the bank’s risk appetite. Perform daily office operations, maintain accurate cash balancing, stay current on retail policies and procedures, and refer more complex issues to leadership or business partners as needed.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

CSR/Teller - Gibraltar/Brownstone TWP, MI - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide excellent customer service as a CSR/Teller, assisting customers through listening, questioning, and guiding them to the right financial solutions. Handle follow-ups, correspondence, and confidential customer information, while maintaining ethical conduct and managing risk within the bank’s risk appetite. Perform daily office operations, maintain accurate cash balancing, stay current on retail policies and procedures, and refer more complex issues to leadership or business partners as needed.
Location: United States
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service by listening to needs, asking questions, and guiding customers to the appropriate financial solutions.
  • •Follow up on customer questions, find solutions to address issues, and respond in a timely manner.
  • •Maintain confidentiality of all customer business and follow the bank’s Code of Business Conduct and Ethics and related policies.
  • •Perform daily office responsibilities, maintain accurate cash balancing, and correct outages by enlisting help as needed.
  • •During customer interactions and outreach, identify needs and refer customers to bankers and business partners, using tools for referral tracking.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Ability to interact comfortably and confidently with the public and adhere to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative, use sound judgment, and resolve problems.
Education:High School
Skills:Customer serviceProblem resolutionJudgmentConfidentialityRisk awareness

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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