Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Resilience","Organizational skills","Communication","Problem-solving"]

Oversee front-of-house operations at a restaurant, ensuring guests receive exceptional service. Lead and supervise waitstaff, manage seating and reservations, create staff schedules, and coordinate with kitchen and bar teams for timely food and drinks. Handle guest inquiries and complaints with tact, maintain dining area cleanliness, support cash handling and end-of-shift reconciliation, and complete key administrative tasks and reporting.

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Power International Holding
Power International Holding
12 hours ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Oversee front-of-house operations at a restaurant, ensuring guests receive exceptional service. Lead and supervise waitstaff, manage seating and reservations, create staff schedules, and coordinate with kitchen and bar teams for timely food and drinks. Handle guest inquiries and complaints with tact, maintain dining area cleanliness, support cash handling and end-of-shift reconciliation, and complete key administrative tasks and reporting.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Supervise waitstaff performance, assign duties, and ensure service standards are met.
  • •Provide guest service by greeting guests, managing seating arrangements, and handling inquiries and concerns promptly.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage staff work schedules to ensure adequate coverage during peak hours and events.
  • •Coordinate with kitchen and bar teams to ensure accurate, timely delivery and address guest complaints diplomatically.

Key Requirements

  • •5+ years of working experience with 3 years of relevant experience.
  • •Ability to oversee and motivate waitstaff while maintaining service standards.
  • •Strong menu knowledge to assist guests with choices, including ingredients and dietary considerations.
  • •Excellent interpersonal and communication skills for guest relations and complaint handling.
  • •Diploma in Hotel and Restaurant Management or a Food and Beverage related course.
Experience:5+ yearsGCC
Education:Certification / Diploma
Skills:LeadershipResilienceOrganizational skillsCommunicationProblem-solving

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website