Senior Software Engineer, Enterprise Product

Decagon
New York, San Francisco
Workplace: OnsiteFull timeUSD 250,000 - 330,000 annuallyFunction: Software EngineeringExperience: 4+ yearsSkills: ["TypeScript","Python","Full-stack development","Product thinking"]

Join the Agent Building team as a senior full-stack engineer building tools to create, configure, train, and deploy AI agents. You’ll build self-serve configurations, empower non-technical users, design scalable abstractions, and implement monitoring and analytics while owning features end-to-end in a fast-paced, product-driven environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Decagon
Decagon
7 months ago

Senior Software Engineer, Enterprise Product

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Join the Agent Building team as a senior full-stack engineer building tools to create, configure, train, and deploy AI agents. You’ll build self-serve configurations, empower non-technical users, design scalable abstractions, and implement monitoring and analytics while owning features end-to-end in a fast-paced, product-driven environment.
Location: New York, San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Eliminate manual engineering work by building self-serve functionality for agent configuration, training, and deployment.
  • •Create AI-powered tools that enable non-technical teams to create and manage sophisticated workflows without writing code.
  • •Design configuration abstractions that balance power and simplicity - handling diverse use cases while remaining accessible to non-technical teams.
  • •Build monitoring and analytics that surface actionable insights, helping customers identify where their agents can improve.
  • •Own features end-to-end, from technical architecture through deployment and iteration.

Pay and Benefits

Salary: USD 250,000 - 330,000 annually
Equity and Bonus:Equity
Perks:MedicalDentalVisionPaid LeaveMeal AllowanceSnacks

Key Requirements

  • •4+ years building full-stack software products with strong product thinking
  • •Proficient in TypeScript and/or Python, comfortable working across the entire stack
  • •Experience translating complex technical capabilities into simple, usable interfaces
  • •Track record of balancing technical excellence with pragmatic shipping
  • •Experience building developer tools, APIs, platforms, or internal tools that became customer-facing
Experience:4+ yearsAIConversational AILLMs
Skills:TypeScriptPythonFull-stack developmentProduct thinking
Tech Stack:TypeScriptPythonFull-stack

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor