Client Value Partner (Supply Chain & Manufacturing)

Celonis
London
Workplace: OnsiteFull timeFunction: Manufacturing & Production OperationsExperience: 10+ yearsSkills: ["Executive communication","Consulting","Change management","Stakeholder management","Project management"]

Lead strategic customer engagements as an accountable value owner within the Value Engineering team. Partner with C-level executives to define long-term visions for using Celonis to transform supply chain and manufacturing operations, build program roadmaps, and drive measurable adoption across processes and industries. Orchestrate cross-functional Celonis resources, resolve escalations, and mentor teams. Champion customer advocacy through advisory boards, events, and structured feedback loops to improve products and services.

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Celonis
Celonis
2 days ago

Client Value Partner (Supply Chain & Manufacturing)

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Job Summary

Lead strategic customer engagements as an accountable value owner within the Value Engineering team. Partner with C-level executives to define long-term visions for using Celonis to transform supply chain and manufacturing operations, build program roadmaps, and drive measurable adoption across processes and industries. Orchestrate cross-functional Celonis resources, resolve escalations, and mentor teams. Champion customer advocacy through advisory boards, events, and structured feedback loops to improve products and services.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Manufacturing & Production Operations
Seniority: Manager level

Key Responsibilities

  • •Own end-to-end customer value journey, acting as a trusted advisor and accountable program lead for strategic customers.
  • •Engage with C-level stakeholders to define long-term vision, establish program roadmaps, and drive delivery alignment to customer strategy and targets.
  • •Drive value realization and adoption, ensuring on-time, high-quality outcomes and meeting usage/adoption targets.
  • •Resolve customer escalations by efficiently orchestrating internal cross-functional Celonis resources.
  • •Build customer advocacy through advisory boards, customer feedback loops, and presence at industry events and thought leadership.

Pay and Benefits

Perks:Parental LeavePaid LeaveGym MembershipLearning BudgetHealth Insurance

Key Requirements

  • •Minimum 10 years of relevant strategy consulting experience.
  • •Proven track record driving large-scale transformation programs, including process re-engineering and implementations in supply chain and/or manufacturing.
  • •Strong change management experience with the ability to navigate and influence large global organizations.
  • •Experience leading executive relationships and consulting-style engagement with senior executives.
  • •Ability to work with internal experts to design, pitch, and sell opportunities; strong project management across multiple streams.
Experience:10+ years
Skills:Executive communicationConsultingChange managementStakeholder managementProject management
Languages:English

Company Brief

Celonis
Provides cloud-based process mining and execution management software that helps organizations visualize, analyze, and optimize business processes to improve efficiency, reduce costs, and accelerate operational transformation across enterprise systems.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 2011
WebsiteLinkedIn