Broking Support – Facultative

Aon
Jakarta
Workplace: HybridFull timeFunction: Product ManagementExperience: 1-3 yearsSkills: ["Attention to detail","Organizational skills","Time management","Communication","Stakeholder management"]

Support reinsurance facultative broking for the Reinsurance team in Jakarta through end-to-end documentation handling, booking, and endorsement management. Coordinate placement activities by following up on signed slips, market responses, and timelines. Serve clients and internal stakeholders with timely communications (target <24 hours), while maintaining audit-ready records and compliance with Aon policies and regulatory standards. Help ensure accurate, high-volume processing and operational reporting.

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FursaFursa
Aon
Aon
3 days ago

Broking Support – Facultative

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Support reinsurance facultative broking for the Reinsurance team in Jakarta through end-to-end documentation handling, booking, and endorsement management. Coordinate placement activities by following up on signed slips, market responses, and timelines. Serve clients and internal stakeholders with timely communications (target <24 hours), while maintaining audit-ready records and compliance with Aon policies and regulatory standards. Help ensure accurate, high-volume processing and operational reporting.
Location: Jakarta
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Manage end-to-end documentation for slips and endorsements, including preparation, issuance, tracking, and record maintenance.
  • •Ensure timely issuance within the SLA and maintain accuracy and completeness while minimizing backlogs.
  • •Coordinate placement execution by following up on outstanding signed slips and market responses across brokers and internal stakeholders.
  • •Provide client and stakeholder servicing with target response time under 24 hours and ensure consistent communication.
  • •Maintain audit-ready records, ensure compliance with Aon policies/regulatory requirements (including OJK standards), and support operational reporting.

Key Requirements

  • •1 to 3 years of experience in insurance, reinsurance, broking operations, client servicing, policy administration, or a related insurance support function.
  • •Experience handling insurance documentation, endorsements, invoices, claims administration, or policy servicing activities.
  • •Familiarity with insurance placement processes and coordination with insurers/markets, clients, and internal stakeholders.
  • •Good understanding of operational workflows, documentation requirements, and service level agreements (SLAs).
  • •Strong attention to detail and ability to manage high volumes while maintaining accuracy, plus effective English communication.
Experience:1-3 yearsInsuranceReinsuranceBroking operations
Skills:Attention to detailOrganizational skillsTime managementCommunicationStakeholder management
Languages:English
Tech Stack:Microsoft OfficeExcelWordOutlook

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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