Personal Banker

Commerce Bancshares
St. Louis
Workplace: OnsiteFull timeUSD 20.55 - 25.05 hourlyFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Sales","Customer service","Active listening","Communication","Attention to detail"]

Deliver an excellent in-branch and phone customer experience through needs-based conversations. Identify customer financial needs, recommend and educate on retail products and digital solutions, and ensure accurate, compliant transaction processing. Build long-lasting customer relationships and collaborate with internal teams, referring complex needs to specialists while meeting individual and branch sales goals. Work Monday–Friday with Saturday hours and earn additional compensation via a quarterly incentive program.

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Commerce Bancshares
Commerce Bancshares
3 days ago

Personal Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Deliver an excellent in-branch and phone customer experience through needs-based conversations. Identify customer financial needs, recommend and educate on retail products and digital solutions, and ensure accurate, compliant transaction processing. Build long-lasting customer relationships and collaborate with internal teams, referring complex needs to specialists while meeting individual and branch sales goals. Work Monday–Friday with Saturday hours and earn additional compensation via a quarterly incentive program.
Location: St. Louis
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Interact with customers in person and over the phone using needs-based conversations to support sales fulfillment.
  • •Listen to customer needs and recommend products and services to achieve individual and team sales and service goals.
  • •Educate customers on retail products and digital solutions to enhance customer experience and support sales goals.
  • •Ensure financial transactions are completed accurately and efficiently while complying with policies, procedures, and regulatory requirements.
  • •Identify complex financial needs and refer customers to bank specialists when appropriate.

Pay and Benefits

Salary: USD 20.55 - 25.05 hourly
Perks:Health InsuranceDentalVision401kLife InsurancePaid Leave

Key Requirements

  • •High school diploma or equivalent combination of education and experience required.
  • •1+ years of sales or customer service experience required.
  • •Strong sales skills with the ability to provide an excellent customer experience in person and over the phone.
  • •Ability to meet personal and branch sales and customer service expectations.
  • •Proficiency with Microsoft Word, Excel, and Outlook.
Experience:1+ yearsRetail bankingFinancial services
Education:High School
Skills:SalesCustomer serviceActive listeningCommunicationAttention to detail
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft Outlook

Company Brief

Commerce Bancshares
Provides commercial, retail, wealth management, and payment services through its regional banking operations. Commerce Bancshares serves individuals, businesses, and institutions across the Midwest with deposit accounts, lending, treasury, and card solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1865
WebsiteLinkedIn