Senior Revenue Operations Support Manager, Singapore

Cloudflare
Singapore
Workplace: HybridFull timeFunction: Revenue Operations (RevOps)Experience: 5-10 yearsSkills: ["Initiative","Detail oriented","Time management","Verbal communication","Written communication","Organizational skills","Strong work ethic"]

Manage Revenue Operations Support for APAC by troubleshooting and improving sales-process operations using Salesforce and CLM systems. Resolve sales-related tickets, verify sales order data accuracy, and collaborate across Sales, Customer Success, Contracts, Pricing, and Finance. Lead operational excellence initiatives, enhance processing speed and efficiency, and support user acceptance testing through test scenario creation for changes to Salesforce and related workflows.

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FursaFursa
Cloudflare
Cloudflare
1 day ago

Senior Revenue Operations Support Manager, Singapore

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Manage Revenue Operations Support for APAC by troubleshooting and improving sales-process operations using Salesforce and CLM systems. Resolve sales-related tickets, verify sales order data accuracy, and collaborate across Sales, Customer Success, Contracts, Pricing, and Finance. Lead operational excellence initiatives, enhance processing speed and efficiency, and support user acceptance testing through test scenario creation for changes to Salesforce and related workflows.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Manager level

Key Responsibilities

  • •Resolve tickets for sales process and systems in support of sales and customer success.
  • •Review requests, troubleshoot root causes, and resolve technical operational challenges.
  • •Verify data accuracy of sales orders and ensure actions align with company policies and processes.
  • •Liaise across Sales, Customer Success, Contracts, Pricing, and Finance to resolve issues for the sales team.
  • •Execute and author tests for user acceptance testing, and lead projects to roll out operational support for new initiatives.

Key Requirements

  • •5-10 years of relevant experience in a sales operations role.
  • •Experience using Salesforce within quote-to-cash business processes.
  • •Proficient Salesforce skills for daily troubleshooting, ticket resolution, and project execution.
  • •Strong attention to detail with the ability to detect inconsistencies and drive process improvements.
  • •Proficient with Excel or Google Sheets and strong verbal and written communication skills.
Experience:5-10 yearsSaaSQuote-to-cash
Skills:InitiativeDetail orientedTime managementVerbal communicationWritten communicationOrganizational skillsStrong work ethic
Tech Stack:SalesforceCLMExcelGoogle Sheets

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn