Client Services Representative - Inside Sales

Trane Technologies
United States
Workplace: HybridFull timeUSD 44,300 - 89,424.99 annuallyFunction: SalesSkills: ["Customer focus","Relationship building","Problem solving","Collaboration","Results orientation"]

Own customer satisfaction, retention, and growth for an assigned service agreement portfolio. Execute service agreement renewals and scope expansion, prospect for non-agreement customers, and drive new mechanical service agreements. Prepare and deliver quotations and proposals (including T&M opportunities) in coordination with estimating, respond to inquiries within 24 hours, and review weekly account financial performance. Maintain accurate Salesforce pipeline and support scheduled customer visits.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Trane Technologies
Trane Technologies
1 week ago

Client Services Representative - Inside Sales

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Own customer satisfaction, retention, and growth for an assigned service agreement portfolio. Execute service agreement renewals and scope expansion, prospect for non-agreement customers, and drive new mechanical service agreements. Prepare and deliver quotations and proposals (including T&M opportunities) in coordination with estimating, respond to inquiries within 24 hours, and review weekly account financial performance. Maintain accurate Salesforce pipeline and support scheduled customer visits.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Drive customer satisfaction, retention, and growth for an assigned portfolio of service agreement customers and accounts.
  • •Prospect for non-agreement customers (e.g., cold calls, lead linkages, quick quotes, new lead management).
  • •Drive service agreement renewals and expand scopes by selling and expanding customer base.
  • •Coordinate proposals and pull-through opportunities, working with estimating teams and delivering proposals to meet customer timelines.
  • •Review financial performance of assigned accounts weekly and create correction plans for underperforming agreements, including Accounts Receivable follow-up.

Pay and Benefits

Salary: USD 44,300 - 89,424.99 annually
Perks:Health Insurance401k MatchPaid LeaveTuition Assistance

Key Requirements

  • •Bachelor’s degree or certificate with two years’ work experience preferred.
  • •Customer service experience with relationship building.
  • •Ability to multi-task and think critically in high-stress situations.
  • •Must be able to communicate effectively in person, by phone, and through written communication.
  • •Working knowledge of HVAC systems preferred.
Skills:Customer focusRelationship buildingProblem solvingCollaborationResults orientation
Licenses:Valid driver’s license
Tech Stack:Salesforce

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn