Mitarbeiter Auftragsabwicklung Aftersales (m/w/d)

Trane Technologies
Bavaria
Workplace: OnsiteFull timeFunction: SalesEducation: certificationSkills: ["Customer orientation","Teamwork","Organizational skills","Structured working style","Process optimization"]

Handle aftersales order processing, from creating and updating offers for retrofit, repairs, maintenance, and spare parts to receiving and processing customer orders. Coordinate and track goods shipments, manage customer communication and maintenance contracts, and monitor open invoices. Optimize department workflows and produce statistics and reports. Serve as the SAP key user for aftersales and support commercial processing of service visits.

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Trane Technologies
Trane Technologies
1 month ago

Mitarbeiter Auftragsabwicklung Aftersales (m/w/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Handle aftersales order processing, from creating and updating offers for retrofit, repairs, maintenance, and spare parts to receiving and processing customer orders. Coordinate and track goods shipments, manage customer communication and maintenance contracts, and monitor open invoices. Optimize department workflows and produce statistics and reports. Serve as the SAP key user for aftersales and support commercial processing of service visits.
Location: Bavaria
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Create and process aftersales offers (e.g., retrofit, conversions, maintenance, spare parts) and keep offers up to date.
  • •Handle order intake and commercial order processing for customers.
  • •Organize, process, and track goods shipments; follow up on delivery confirmations.
  • •Manage customers and maintenance contracts as part of regular service activities.
  • •Monitor and clarify open invoices and support reporting/statistics; act as SAP key user for aftersales and optimize workflows.

Key Requirements

  • •Completed commercial vocational training or comparable qualification with relevant expertise.
  • •Ideally, experience in commercial order processing/aftersales order handling.
  • •Technical understanding and interest in technical contexts related to the work.
  • •Good knowledge of common MS Office applications.
  • •Ideally experience with SAP or a comparable ERP system, plus German and English proficiency (written and spoken).
Education:Certification / Diploma
Skills:Customer orientationTeamworkOrganizational skillsStructured working styleProcess optimization
Languages:GermanEnglish
Tech Stack:SAPERPMS OfficeStatisticsReports

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn