KYC Operations Senior Lead - Deactivations

Wise
Hyderabad
Workplace: OnsiteFull timeINR 1,800,000 - 2,470,000 annuallyFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Organizational skills","Time management","Ownership","Teamwork","Proactive","Independent","Ability to multitask"]

Oversee multiple KYC team leads and their analyst teams, driving customer due diligence quality and operational metrics. Lead people through coaching, development plans, and performance management, serving as an escalation point for unresolved issues. Own process improvements and SOP updates, collaborate to increase automation and efficiency, and maintain subject-matter expertise in KYC/AML compliance, including risk-based approaches and audit/support activities. Drive stakeholder communication and initiative execution.

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FursaFursa
Wise
Wise
1 day ago

KYC Operations Senior Lead - Deactivations

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Last checked: 4 hours agoStatus: Live

Job Summary

Oversee multiple KYC team leads and their analyst teams, driving customer due diligence quality and operational metrics. Lead people through coaching, development plans, and performance management, serving as an escalation point for unresolved issues. Own process improvements and SOP updates, collaborate to increase automation and efficiency, and maintain subject-matter expertise in KYC/AML compliance, including risk-based approaches and audit/support activities. Drive stakeholder communication and initiative execution.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee multiple KYC team leads and analyst teams to ensure high-quality customer due diligence reviews and achievement of operational metrics.
  • •Lead and develop teams through coaching, career map check-ins, and development plans; support promotions, salary raises, and related decisions.
  • •Identify and propose process improvements; collaborate with central and operational teams to increase automation and improve standard operating procedures.
  • •Measure group-wide KPIs, run regular one-on-ones, and act as a key escalation point for issues unresolved by team leads.
  • •Serve as a subject matter expert for KYC/AML and regulatory obligations, using a risk-based approach to deter and prevent money laundering and financial crime, and support audits and policy/process development.

Pay and Benefits

Salary: INR 1,800,000 - 2,470,000 annually

Key Requirements

  • •3+ years of experience in Operations (preferably in CDD/EDD/AML or Risk Assessment).
  • •1+ year of experience in KYC/AML and Financial Compliance with strong understanding of the regulatory framework.
  • •2+ years leading medium to large teams (20 to 60 employees).
  • •Excellent verbal and written English skills, with additional languages a plus.
  • •Punctual, independent, proactive, and able to work in a fast-paced, high-pressure environment.
Experience:3+ yearsKYC/AMLFinancial crimeComplianceFinancial servicesCDD/EDDRisk assessment
Education:Bachelor's in Finance, Business Administration, Law, or related field
Skills:CommunicationInterpersonal skillsOrganizational skillsTime managementOwnershipTeamworkProactiveIndependentAbility to multitask
Certifications:ICACAMS
Languages:English
Tech Stack:LookerSuperset

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
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