Universal Banker Swansea

Provide timely, accurate client transaction support while delivering a consistently high-quality client experience. Educate clients on digital self-service options such as ATMs, Online and Mobile banking, and support outbound calling and Integrated Relationship Management (IRM) activities. Cross-trained to participate in sales and service processes, handle new account openings and problem resolution, and stay compliant with internal controls, operational procedures, and risk management policies.