P&C Commercial Lines Account Manager

Aon
Cleveland, Columbus, Pittsburgh
Workplace: HybridFull timeUSD 64,000 - 83,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Relationship management","Organization","Time management","Communication","Presentation"]

Manage a Commercial Lines book of business by partnering with Account Executives to oversee day-to-day client service, facilitate accurate information flow, and run each client renewal cycle. Handle client open items and coverage inquiries, draft stewardship reports and presentation materials, and support quote comparisons and binder/policy/endorsement saving. Serve as key liaison for certificates, invoices, and premium finance-related items, while monitoring billing and collections.

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FursaFursa
Aon
Aon
19 hours ago

P&C Commercial Lines Account Manager

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Last checked: 16 hours agoStatus: Live

Job Summary

Manage a Commercial Lines book of business by partnering with Account Executives to oversee day-to-day client service, facilitate accurate information flow, and run each client renewal cycle. Handle client open items and coverage inquiries, draft stewardship reports and presentation materials, and support quote comparisons and binder/policy/endorsement saving. Serve as key liaison for certificates, invoices, and premium finance-related items, while monitoring billing and collections.
Location: Cleveland, Columbus, Pittsburgh
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives on an assigned book of business and manage day-to-day client service processes and outputs.
  • •Run and actively monitor the renewal process, engaging with account team members as needed to ensure a positive client experience.
  • •Handle client open items, respond to ad-hoc requests, and manage coverage inquiries and endorsement requests.
  • •Gather and analyze data to draft assigned elements of stewardship reports and tailored presentations.
  • •Monitor invoice generation, fee agreements, receivables, and collections; resolve billing-related issues and collaborate with Premium Accounting as needed.

Pay and Benefits

Salary: USD 64,000 - 83,000 annually
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVisionPaid LeaveLife InsuranceTuition AssistanceCommuter Benefits

Key Requirements

  • •3+ years of insurance experience, preferably in Commercial Risk and an Account Management role.
  • •Active Property & Casualty (P&C) Insurance license.
  • •Ability to maintain effective, positive relationships with clients and colleagues.
  • •Effective organization and time management skills.
  • •Ability to communicate effectively (oral and written) and present information clearly.
Experience:3+ yearsInsuranceCommercial RiskAccount management
Skills:Relationship managementOrganizationTime managementCommunicationPresentation
Licenses:Active Property & Casualty Insurance license

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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