Cloudflare

2 days ago

Senior Customer Engineer - San Francisco

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Operate as a quota-carrying technical advisor, owning the customer relationship from discovery through long-term adoption. Partner with Account Executives on technical discovery, bespoke architectures, demos, and PoCs across Security, Networking, and Developer Platforms. Lead technical onboarding, monitor health/telemetry for fast time-to-value, and drive expansion via QBRs. Use AI-augmented workflows to automate routine tasks and focus on high-value architecture and measurable business outcomes.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Lead technical discovery with Account Executives, building bespoke architectures and delivering product demonstrations and PoCs across Cloudflare’s portfolio.
•Own customer adoption by leading technical onboarding and acting as primary executive/engineering contact across discovery, demos, onboarding, technical health, and risk.
•Carry a variable quota and drive platform adoption, retention, and cross-sell/up-sell opportunities using product usage data; run technical QBRs.
•Maintain trusted advisory across the customer lifecycle from onboarding through maturity, renewal, and expansion.
•Use AI agents and internal platforms to automate routine work (e.g., RFP/security questionnaire responses, sandbox provisioning, telemetry monitoring).

Pay and Benefits

Salary: USD 244,000 - 336,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

•Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
•Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
•Track record operating in a quota-carrying or revenue-aligned environment with strong understanding of SaaS metrics and enterprise sales cycles.
•Exceptional presentation and stakeholder management skills to bridge technical details and C-suite business strategy.
•Proficiency with quota-aligned commercial accountability, including discovery-to-adoption ownership and expansion strategy.

Experience:SaaSEnterprise sales

Skills:PresentationStakeholder managementCommunicationTrusted advisoryCustomer focus

Languages:English

Tech Stack:CloudflareWorkers AIAI GatewayVectorizePrompt engineeringLarge Language Model (LLM) orchestrationRetrieval-Augmented Generation (RAG)PythonJavaScriptAPI connectorsEdge computingDNSDDoS mitigation

Company Brief

Cloudflare

Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Cloudflare

2 days ago

Senior Customer Engineer - San Francisco

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Lead technical discovery with Account Executives, building bespoke architectures and delivering product demonstrations and PoCs across Cloudflare’s portfolio.
•Own customer adoption by leading technical onboarding and acting as primary executive/engineering contact across discovery, demos, onboarding, technical health, and risk.
•Carry a variable quota and drive platform adoption, retention, and cross-sell/up-sell opportunities using product usage data; run technical QBRs.
•Maintain trusted advisory across the customer lifecycle from onboarding through maturity, renewal, and expansion.
•Use AI agents and internal platforms to automate routine work (e.g., RFP/security questionnaire responses, sandbox provisioning, telemetry monitoring).

Pay and Benefits

Salary: USD 244,000 - 336,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

•Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
•Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
•Track record operating in a quota-carrying or revenue-aligned environment with strong understanding of SaaS metrics and enterprise sales cycles.
•Exceptional presentation and stakeholder management skills to bridge technical details and C-suite business strategy.
•Proficiency with quota-aligned commercial accountability, including discovery-to-adoption ownership and expansion strategy.

Experience:SaaSEnterprise sales

Skills:PresentationStakeholder managementCommunicationTrusted advisoryCustomer focus

Languages:English

Company Brief

Cloudflare

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn