Solutions Engineer (Service Provider)

Cisco
Hanoi
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5-10 yearsSkills: ["Communication","Relationship building","Technical advisory","Customer-facing consulting"]

Join Cisco’s Service Provider Solutions Engineering team to shape customer success for strategic telco accounts. You’ll translate Cisco’s service provider portfolio (SP routing, optical, data center & cloud) into solution designs, lead demos and customer Test Labs/POCs, and guide technology selection that improves operational efficiency and secures next-gen network infrastructure. You’ll also stay ahead of industry drivers and competitive landscapes to support demand generation.

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Cisco
Cisco
1 week ago

Solutions Engineer (Service Provider)

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Job Summary

Join Cisco’s Service Provider Solutions Engineering team to shape customer success for strategic telco accounts. You’ll translate Cisco’s service provider portfolio (SP routing, optical, data center & cloud) into solution designs, lead demos and customer Test Labs/POCs, and guide technology selection that improves operational efficiency and secures next-gen network infrastructure. You’ll also stay ahead of industry drivers and competitive landscapes to support demand generation.
Location: Hanoi
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Understand, present, and tailor Cisco’s Service Provider portfolio to customer business drivers.
  • •Build relationships with technical and business decision-makers and collaborate with sales/partners to design, implement, and operate solutions.
  • •Provide deep technical expertise across the sales cycle, including leading product demos and conducting Test Labs/POCs.
  • •Act as a trusted advisor to guide technology selection and influence strategic plans.
  • •Stay current on Cisco SP portfolio expertise and industry/commercial/competitive drivers to support demand generation and internal knowledge sharing.

Key Requirements

  • •5-10 years of experience working directly in the Service Provider/Telco industry.
  • •Demonstrated technical expertise in Service Provider Routing (SPR), Optical Networking, and Data Center & Cloud technologies.
  • •Proven customer-facing pre-sales technical role providing solution design and technical guidance.
  • •Strong understanding of Service Provider business drivers and operational challenges.
  • •Excellent verbal and written communication skills to articulate complex technical concepts to diverse audiences.
Experience:5-10 yearsTelecommunicationsTelcoService providerPre-sales
Skills:CommunicationRelationship buildingTechnical advisoryCustomer-facing consulting
Certifications:CCIEDevNet
Tech Stack:SP RoutingOptical NetworkingData CenterCloudJuniperNokiaAristaAISecurity

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
Glassdoor
Glassdoor: 4.0
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