Application Support Engineer (C# / SQL)

Atos
Wroclaw
Workplace: HybridFull timeFunction: Product ManagementSkills: ["Strong analytical","Investigative mindset","Problem-solving","Root cause analysis","Written communication","Independent work"]

Support a workforce management and shift scheduling application used to process schedules, calculate working hours, and generate customer data exports. Triage and investigate customer-reported issues, analyze application behavior, and determine whether defects or expected behavior are responsible. Write and execute advanced SQL queries, debug C# code, reproduce issues locally, and apply fixes and testing as needed while collaborating via email and ticketing systems.

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Atos
Atos
1 month ago

Application Support Engineer (C# / SQL)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 54 minutes agoStatus: Live

Job Summary

Support a workforce management and shift scheduling application used to process schedules, calculate working hours, and generate customer data exports. Triage and investigate customer-reported issues, analyze application behavior, and determine whether defects or expected behavior are responsible. Write and execute advanced SQL queries, debug C# code, reproduce issues locally, and apply fixes and testing as needed while collaborating via email and ticketing systems.
Location: Wroclaw
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Investigate customer-reported issues and respond to support requests.
  • •Analyze application behavior and explain results to customers.
  • •Determine whether issues are expected system behavior or genuine defects.
  • •Write and execute SQL queries and analyze data to support investigations.
  • •Debug C# code, reproduce issues locally, fix defects, and test before deployment.

Pay and Benefits

Perks:Health InsuranceDentalLearning Budget

Key Requirements

  • •Good knowledge of C# and SQL Server, including advanced SQL querying.
  • •Understanding of JavaScript and experience analyzing database-driven business applications.
  • •Experience debugging and troubleshooting complex applications.
  • •Experience with software development lifecycle and defect management.
  • •Ability to communicate effectively and work independently when investigating issues.
Skills:Strong analyticalInvestigative mindsetProblem-solvingRoot cause analysisWritten communicationIndependent work
Certifications:Google CloudAWSITIL
Tech Stack:C#SQL ServerSQLJavaScriptGit

Company Brief

Atos
Global digital services and consulting firm delivering cloud, cybersecurity, big data, digital workplace, and managed services to enterprise and public sector clients. Provides IT transformation, systems integration, and outsourcing solutions worldwide.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bezons, France
Founded: 1997
WebsiteLinkedIn