InterSystems

2 months ago

Support Engineer III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Provide experienced developer support to customers through InterSystems’ Worldwide Response Center, troubleshooting and resolving complex problems in advanced technical environments. Work as part of a global, cooperative team supporting real-world applications, using source code and investigating issues across object-oriented programming, web, databases/SQL, high availability, AI-enabling technologies, and performance. Own solution plans and accountability, complete training, and participate in rotational extended support that may include occasional evenings or weekends.

Location: Boston

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Manage the solution of complicated problems in complex technical environments.
•Collaborate with a global problem-solving team to provide international support for real-world applications.
•Work across technologies including object-oriented programming, web, databases/SQL, high availability, AI, and performance.
•Use source code as an investigative resource.
•Own responsibility for solutions by deciding the plan of attack and being accountable for results.

Pay and Benefits

Salary: USD 102,000 - 127,000 annually

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•10+ years of experience developing or maintaining software.
•BS in Computer Science, Engineering, or a hard Science.
•Enthusiasm for solving interesting problems.
•Experience with Unix/Linux or Windows environments (a plus).
•Strong communication skills; experience in the healthcare IT industry is valued.

Experience:10+ yearsHealthcare IT

Education:Bachelor's

Skills:Problem-solvingCommunication

Languages:English

Tech Stack:Object-oriented programmingWebDatabasesSQLHigh availabilityAIPerformanceUnix/LinuxWindowsSource code

Company Brief

InterSystems

Develops database management, interoperability, and analytics platforms—particularly for healthcare and financial services. Known for products like Caché, Ensemble, HealthShare and the InterSystems IRIS data platform enabling integrated data management and real-time applications.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Cambridge, United States

Founded: 1978

Website LinkedIn

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InterSystems

2 months ago

Support Engineer III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Boston

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Manage the solution of complicated problems in complex technical environments.
•Collaborate with a global problem-solving team to provide international support for real-world applications.
•Work across technologies including object-oriented programming, web, databases/SQL, high availability, AI, and performance.
•Use source code as an investigative resource.
•Own responsibility for solutions by deciding the plan of attack and being accountable for results.

Pay and Benefits

Salary: USD 102,000 - 127,000 annually

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•10+ years of experience developing or maintaining software.
•BS in Computer Science, Engineering, or a hard Science.
•Enthusiasm for solving interesting problems.
•Experience with Unix/Linux or Windows environments (a plus).
•Strong communication skills; experience in the healthcare IT industry is valued.

Experience:10+ yearsHealthcare IT

Education:Bachelor's

Skills:Problem-solvingCommunication

Languages:English

Tech Stack:Object-oriented programmingWebDatabasesSQLHigh availabilityAIPerformanceUnix/LinuxWindowsSource code

Company Brief

InterSystems

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Cambridge, United States

Founded: 1978

Website LinkedIn