Client Care Representative | Clinic Administration | Buddina (Buddina, Australia)

Sonova
Australia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Active listening","Organizational skills","Time management","Self-motivation"]

Provide customer service and clinic administration at a hearing clinic, welcoming clients, managing their day-to-day experience, and supporting clinicians. You’ll schedule and confirm appointments, handle the clinic phone line and email inbox, manage opening/closing procedures, and assist with billing and payments. The role includes full training and ongoing support, and is designed for someone who enjoys face-to-face service and wants a long-term career in hearing healthcare.

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FursaFursa
Sonova
Sonova
5 hours ago

Client Care Representative | Clinic Administration | Buddina (Buddina, Australia)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide customer service and clinic administration at a hearing clinic, welcoming clients, managing their day-to-day experience, and supporting clinicians. You’ll schedule and confirm appointments, handle the clinic phone line and email inbox, manage opening/closing procedures, and assist with billing and payments. The role includes full training and ongoing support, and is designed for someone who enjoys face-to-face service and wants a long-term career in hearing healthcare.
Location: Australia
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Welcome clients and manage their experience for optimal outcomes
  • •Schedule and confirm appointments for clients
  • •Provide administrative support to clinicians (audiologists/audiometrists)
  • •Manage day-to-day clinic operations including opening and closing procedures
  • •Handle the clinic phone line and shared email inbox and assist with billing/payments

Pay and Benefits

Perks:Annual BonusSalary PackagingUniform AllowanceParental LeaveBirthday LeaveEmployee DiscountsEmployee AssistanceLearning Platform

Key Requirements

  • •Prior experience in face to face customer service and/or administration
  • •A passion for delivering an amazing client experience
  • •Great communication and active listening skills
  • •Excellent organisational and time management skills
  • •Intermediate computer skills
Skills:CommunicationActive listeningOrganizational skillsTime managementSelf-motivation

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website