Customer Specialist - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Provide exceptional, guided support throughout customers’ CarMax buying and selling journeys in a fast-paced retail environment. Assess vehicle condition, maintain and reconcile vehicle inventory, and perform cosmetic inspections to meet quality standards. Handle administrative tasks such as paperwork, finance contract coordination, and cash/payment management, and create service appointments while reviewing repair order invoices for accurate billing.

Location: Cleveland

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers at every step of their CarMax journey, including sale facilitation, appraisals, test drives, and arranging financing applications.
•Collect, record, and communicate vehicle condition information to support buyer appraisals.
•Check in and receive shipped vehicles and complete daily scanning and reconciliation of vehicle inventory.
•Perform cosmetic inspections and ensure vehicles meet CarMax Quality Standards.
•Handle administrative tasks including daily reports, transaction paperwork, contacting finance companies for customer contracts, registration/titling info, auditing paperwork, cash/payment management, and creating service appointments/reviewing repair order invoices.

Key Requirements

•High School Diploma (or equivalent).
•Sales and customer service experience in a retail environment (preferred).
•Valid Driver’s License.
•Basic skills with Microsoft Office Suite (Word, Excel, PowerPoint) (preferred).
•Ability to demonstrate exceptional communication skills, build relationships, and work in a high-energy, fast-paced environment.

Experience:RetailCustomer serviceSales

Education:High School

Skills:CommunicationRelationship buildingTeamworkAttention to detailTime management

Licenses:Valid Driver’s License

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

7 months ago

Customer Specialist - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Cleveland

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers at every step of their CarMax journey, including sale facilitation, appraisals, test drives, and arranging financing applications.
•Collect, record, and communicate vehicle condition information to support buyer appraisals.
•Check in and receive shipped vehicles and complete daily scanning and reconciliation of vehicle inventory.
•Perform cosmetic inspections and ensure vehicles meet CarMax Quality Standards.
•Handle administrative tasks including daily reports, transaction paperwork, contacting finance companies for customer contracts, registration/titling info, auditing paperwork, cash/payment management, and creating service appointments/reviewing repair order invoices.

Key Requirements

•High School Diploma (or equivalent).
•Sales and customer service experience in a retail environment (preferred).
•Valid Driver’s License.
•Basic skills with Microsoft Office Suite (Word, Excel, PowerPoint) (preferred).
•Ability to demonstrate exceptional communication skills, build relationships, and work in a high-energy, fast-paced environment.

Experience:RetailCustomer serviceSales

Education:High School

Skills:CommunicationRelationship buildingTeamworkAttention to detailTime management

Licenses:Valid Driver’s License

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website