Retail Assistant - Robina (Brisbane, AU)

Sephora
Brisbane
Workplace: OnsitePart timeFunction: Administration & Executive AssistanceSkills: ["Customer service","Interpersonal skills","Communication","Teamwork"]

Join Sephora’s Robina team as a part-time Retail Assistant (Beauty Advisor) and help customers discover Sephora’s beauty offerings across departments. You’ll receive onboarding training and ongoing learning, work three full days including evenings/weekends, and build relationships with clients in a luxury retail environment. Gain exposure to CRM programs, product knowledge, and career growth within a globally renowned beauty group.

This position is no longer accepting applications.

  • See live roles at Sephora
  • Search all live jobs
  • Browse companies, collections, and locations hiring now
Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa

This position is no longer accepting applications.

See live roles at SephoraSearch all live jobsBrowse companies, collections, and locations hiring now

Sephora
Sephora
5 months ago

Retail Assistant - Robina (Brisbane, AU)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Closed

Job Summary

Join Sephora’s Robina team as a part-time Retail Assistant (Beauty Advisor) and help customers discover Sephora’s beauty offerings across departments. You’ll receive onboarding training and ongoing learning, work three full days including evenings/weekends, and build relationships with clients in a luxury retail environment. Gain exposure to CRM programs, product knowledge, and career growth within a globally renowned beauty group.
Location: Brisbane
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Create a welcoming environment and deliver an outstanding customer experience while assisting customers across beauty, skincare, haircare, and wellness departments.
  • •Participate in onboarding and continuous training, using Sephora’s online learning platform and field trainers to grow product knowledge.
  • •Engage with customers to explain features/benefits of Sephora’s CRM program and tailor recommendations to individual needs.
  • •Collaborate with Beauty Advisors to share knowledge, participate in cross-training, and support team goals.
  • •Maintain availability across peak trade days (Thursday-Sunday) and flexible hours to support store operations.

Pay and Benefits

Perks:Life InsuranceHealth InsuranceGym MembershipParental LeaveLearning BudgetStore DiscountsPaid LeaveBirthday LeavePersonal Leave

Key Requirements

  • •Previous sales experience in a retail or customer-facing environment; strong interpersonal skills to build relationships with clients and teammates.
  • •Ability to provide 3 full days of availability across key trading times including late-night and weekend shifts.
  • •Willingness to participate in onboarding training and ongoing learning via Sephora’s online platform and in-store beauty expert sessions.
  • •Desire to expand knowledge of iconic brands and share knowledge with team and customers.
  • •Interest in learning about Sephora’s CRM program and helping customers discover features and benefits.
Experience:RetailCustomer service
Skills:Customer serviceInterpersonal skillsCommunicationTeamwork
Languages:English
Tech Stack:CRMTraining platform

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn