APAC Benefits Coordinator

Barracuda Networks
Bengaluru
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Customer-first","Attention to detail","Communication","Process discipline","Cross-functional collaboration"]

Coordinate and administer APAC employee benefits across assigned countries, handling day-to-day program operations, enrollment and life-event changes, and employee/manager tier-1 benefits support. Partner with HR Operations and Payroll to maintain accurate eligibility and contribution data, work with brokers and vendors to resolve service issues and renewals, and support compliance, audits, and continuous process improvements aligned to regional requirements.

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FursaFursa
Barracuda Networks
Barracuda Networks
2 months ago

APAC Benefits Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Coordinate and administer APAC employee benefits across assigned countries, handling day-to-day program operations, enrollment and life-event changes, and employee/manager tier-1 benefits support. Partner with HR Operations and Payroll to maintain accurate eligibility and contribution data, work with brokers and vendors to resolve service issues and renewals, and support compliance, audits, and continuous process improvements aligned to regional requirements.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Administer regional benefits programs, delivering day-to-day support for health, wellbeing, retirement, insurance, leave, and other benefits across assigned markets.
  • •Process benefit enrollments and employee changes, including life event updates, eligibility updates, and employee contributions in partnership with HR Operations, Payroll, and providers.
  • •Serve as a first point of contact for benefits questions from employees and managers, providing guidance and escalating complex or sensitive issues.
  • •Coordinate with brokers and benefit providers to resolve service issues, track deliverables, and support renewals and reliable service delivery.
  • •Maintain compliance and governance by keeping accurate records, supporting audits, and monitoring local statutory and regulatory requirements.

Key Requirements

  • •Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience).
  • •5+ years of experience in benefits administration, HR operations, or a similar support role.
  • •Experience supporting APAC benefits programs or working in a multi-country environment (Australia, Malaysia, Singapore, Japan, and India preferred).
  • •Strong attention to detail and accuracy in benefits/data management.
  • •Customer-first mindset with clear, professional communication to explain complex information simply.
Experience:5+ yearsAPACMulti-country environment
Education:Bachelor's in Human Resources, Business
Skills:Customer-firstAttention to detailCommunicationProcess disciplineCross-functional collaboration
Tech Stack:HRISTicketing tools

Company Brief

Barracuda Networks
Provides cloud-enabled security and data protection solutions including email protection, network and application security, and backup and recovery services for businesses, service providers, and government organizations worldwide.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Campbell, United States
Founded: 2003
WebsiteLinkedIn