Account Executive - Mid Market

Freshworks
San Mateo
Workplace: HybridFull timeUSD 100,000 - 150,000 annuallyFunction: SalesSkills: ["Communication","Listening","Problem-solving","Consultative approach","Adaptability"]

Own the end-to-end sales cycle for mid-sized businesses (500–1,000 employees) by leading consultative, value-based conversations around IT service management, onboarding, and employee engagement. Build and manage a healthy pipeline through proactive prospecting and virtual selling, navigate buying teams with empathy, and close mid-market opportunities from negotiation to agreement. Collaborate with Marketing, Solutions Engineering, and Customer Success to deliver a seamless customer experience.

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Freshworks
Freshworks
16 hours ago

Account Executive - Mid Market

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Own the end-to-end sales cycle for mid-sized businesses (500–1,000 employees) by leading consultative, value-based conversations around IT service management, onboarding, and employee engagement. Build and manage a healthy pipeline through proactive prospecting and virtual selling, navigate buying teams with empathy, and close mid-market opportunities from negotiation to agreement. Collaborate with Marketing, Solutions Engineering, and Customer Success to deliver a seamless customer experience.
Location: San Mateo
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Lead value-based conversations with mid-market customers to understand needs across ITSM, onboarding, and employee engagement and propose tailored solutions
  • •Build and manage a healthy pipeline through proactive prospecting, virtual selling, and meaningful discovery
  • •Partner closely with buying teams to create trust and clarity throughout the decision-making process
  • •Manage and close mid-sized opportunities with confidence, from negotiation through final agreement
  • •Collaborate with Marketing, Solutions Engineering, and Customer Success to ensure a seamless customer experience

Pay and Benefits

Salary: USD 100,000 - 150,000 annually
Equity and Bonus:Equity

Key Requirements

  • •3+ years of experience in SaaS or mid-market sales with a track record of exceeding targets and building strong customer relationships
  • •Strong communication skills with the ability to listen deeply, ask the right questions, and drive value
  • •Solid understanding of SaaS platforms (bonus for experience with employee experience/EX solutions)
  • •Comfort working in a fast-paced, evolving environment where ideas are valued
  • •A consultative, adaptable, thoughtful approach that is strategic and hands-on when needed
Experience:SaaSMid-market salesEmployee experience (EX)IT service management (ITSM)
Skills:CommunicationListeningProblem-solvingConsultative approachAdaptability
Languages:English
Tech Stack:SaaS

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor