Mashreq

1 week ago

Senior Manager - Operational Resilience (Operational Risk)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Lead the implementation of the Operational Resilience Framework across the group, reporting to the Head of Business Continuity and Operational Resilience. Partner with business units to identify, map, document, and assess Critical Business Services, define impact tolerances, and support recovery capability building. Serve as the SME for crisis management, including leading incident response and running crisis management simulation exercises. Conduct BIAs and threat assessments and support business units in maintaining continuity plans.

Location: Bengaluru

Workplace: Remote

Employment Type: Full time

Job Function: Legal, Risk & Compliance

Seniority: Manager level

Key Responsibilities

•Support the strategic direction, development, and implementation of the Operational Resilience Framework across the group.
•Liaise with business units to identify, map, document, and assess Critical Business Services.
•Define impact tolerances and acceptable disruption levels for each Critical Business Service, and assist in developing recovery capabilities.
•Conduct periodic reviews of Business Impact Analyses and Threat Assessments to identify risks and potential impacts.
•Lead and manage crisis management response during incidents and develop, facilitate, and execute crisis management simulation exercises.

Key Requirements

•Minimum 10 years’ experience in the financial industry, including at least 8 years in Business Continuity, Crisis Management, or Operational Resilience.
•Strong knowledge of local and international regulations, including NCEMA, UAE Central Bank Operational Resilience Regulations, ISO 22361:2022, ISO 22301:2019, Basel Principles, FCA/PRA, and DORA.
•Professional certification from the Business Continuity Institute (e.g., CBCI) or Certified Business Continuity Professional (CBCP) is required.
•Excellent written and verbal communication skills to synthesize complex concepts into clear, concise, actionable information.
•Strong stakeholder management and problem-solving skills, with the ability to navigate ambiguity and drive outcomes.

Experience:10+ yearsFinancial services

Skills:CommunicationStakeholder managementProblem solvingCollaborationRisk mindset

Certifications:CBCICBCP

Tech Stack:Operational Resilience FrameworkISO 22361:2022ISO 22301:2019Basel Principles for Operational ResilienceDORANCEMAUAE Central Bank Operational Resilience RegulationsFCA/PRA regulationsBusiness Impact AnalysesThreat AssessmentsBusiness Continuity Plans

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

1 week ago

Senior Manager - Operational Resilience (Operational Risk)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Remote

Employment Type: Full time

Job Function: Legal, Risk & Compliance

Seniority: Manager level

Key Responsibilities

•Support the strategic direction, development, and implementation of the Operational Resilience Framework across the group.
•Liaise with business units to identify, map, document, and assess Critical Business Services.
•Define impact tolerances and acceptable disruption levels for each Critical Business Service, and assist in developing recovery capabilities.
•Conduct periodic reviews of Business Impact Analyses and Threat Assessments to identify risks and potential impacts.
•Lead and manage crisis management response during incidents and develop, facilitate, and execute crisis management simulation exercises.

Key Requirements

•Minimum 10 years’ experience in the financial industry, including at least 8 years in Business Continuity, Crisis Management, or Operational Resilience.
•Strong knowledge of local and international regulations, including NCEMA, UAE Central Bank Operational Resilience Regulations, ISO 22361:2022, ISO 22301:2019, Basel Principles, FCA/PRA, and DORA.
•Professional certification from the Business Continuity Institute (e.g., CBCI) or Certified Business Continuity Professional (CBCP) is required.
•Excellent written and verbal communication skills to synthesize complex concepts into clear, concise, actionable information.
•Strong stakeholder management and problem-solving skills, with the ability to navigate ambiguity and drive outcomes.

Experience:10+ yearsFinancial services

Skills:CommunicationStakeholder managementProblem solvingCollaborationRisk mindset

Certifications:CBCICBCP

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor