NTT

2 months ago

Product Manager - Microsoft Dynamics CRM & Field Service

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Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Lead the product vision, strategy, and delivery for Microsoft Dynamics CRM and Dynamics 365 Field Service modules. Own the roadmap and product backlog using business value, customer feedback, and strategic goals. Partner with internal and external stakeholders to refine requirements, collaborate with development and QA to define acceptance criteria, and oversee release planning and go-live coordination. Track usage and adoption metrics and drive continuous feedback loops for product improvements.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Own and drive the product vision and roadmap for Dynamics CRM and Field Service, aligning with organizational priorities.
•Manage and prioritize the product backlog based on business value, customer feedback, and strategic goals.
•Engage with internal and external stakeholders to gather, analyze, and refine requirements.
•Collaborate with development and QA teams to define acceptance criteria and ensure high-quality delivery.
•Monitor product performance, usage, and adoption metrics; lead release planning and facilitate continuous feedback loops for improvements.

Key Requirements

•8+ years in IT project/program management, preferably with exposure to Microsoft Dynamics CRM and Dynamics 365 Field Service.
•Strong communication and stakeholder management skills, with the ability to bridge business and technical teams.
•Proven ability to manage multiple priorities in a fast-paced, evolving environment.
•Experience applying Agile and Waterfall methodologies.
•Hands-on experience with tools such as Azure DevOps and Jira (or similar work management tools).

Experience:8+ years

Skills:CommunicationStakeholder managementPrioritizationAnalytical thinkingProblem-solving

Tech Stack:Microsoft Dynamics CRMDynamics 365 Field ServiceMicrosoft DynamicsAgileWaterfallAzure DevOpsJiraProduct analyticsKPI tracking

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT