Prada Group

12 hours ago

MIU MIU Department Manager, Leather Goods,Harrods (London, GB)

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Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead a luxury retail department for MIU MIU at Harrods, communicating the brand’s values on the shop floor while driving performance. Own departmental targets by analyzing results, supporting business plans, and coaching your team to exceed financial and KPI goals. Deliver exceptional client service through brand selling ceremonies, omni-channel awareness, cross-selling/up-selling, and proactive complaint resolution.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead the department team to exceed financial targets, maximize sales performance, and contribute to overall store success.
•Support the Store Director with business plans by analyzing departmental performance and proposing action plans.
•Drive the team to surpass KPI targets and promote cross-selling and up-selling across product categories.
•Maintain a strong shop-floor presence and ensure exceptional client approach and service, including executing the Brand Selling Ceremony and clientelling initiatives.
•Coach and develop the team through product knowledge and sales technique training; manage complaints proactively and ensure omni-channel awareness.

Key Requirements

•Ability to drive departmental performance by exceeding financial and KPI targets and identifying commercial opportunities in a luxury retail environment.
•Demonstrated skill delivering exceptional client service through presence on the shop floor and proactive complaint resolution.
•Prior experience in luxury or premium brands to meet elevated client expectations.
•Strong leadership and motivational skills to inspire, coach, and develop a sales team in a fast-paced setting.
•Effective communication to lead briefings, share insights, and collaborate across departments.

Experience:Luxury retailPremium brands

Skills:LeadershipCoachingClient serviceCommunicationProblem-solving

Tech Stack:Digital toolsIT and digital platforms

Company Brief

Prada Group

Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn

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Prada Group

12 hours ago

MIU MIU Department Manager, Leather Goods,Harrods (London, GB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead the department team to exceed financial targets, maximize sales performance, and contribute to overall store success.
•Support the Store Director with business plans by analyzing departmental performance and proposing action plans.
•Drive the team to surpass KPI targets and promote cross-selling and up-selling across product categories.
•Maintain a strong shop-floor presence and ensure exceptional client approach and service, including executing the Brand Selling Ceremony and clientelling initiatives.
•Coach and develop the team through product knowledge and sales technique training; manage complaints proactively and ensure omni-channel awareness.

Key Requirements

•Ability to drive departmental performance by exceeding financial and KPI targets and identifying commercial opportunities in a luxury retail environment.
•Demonstrated skill delivering exceptional client service through presence on the shop floor and proactive complaint resolution.
•Prior experience in luxury or premium brands to meet elevated client expectations.
•Strong leadership and motivational skills to inspire, coach, and develop a sales team in a fast-paced setting.
•Effective communication to lead briefings, share insights, and collaborate across departments.

Experience:Luxury retailPremium brands

Skills:LeadershipCoachingClient serviceCommunicationProblem-solving

Tech Stack:Digital toolsIT and digital platforms

Company Brief

Prada Group

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn