API Support Analyst I

Interactive Brokers Group
Mumbai
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Problem-solving","Analytical","Methodical","Initiative","Written communication","Verbal communication","Fast learning","Proactive attitude"]

Provide written client support for applications that connect to IBKR APIs, including API troubleshooting for algorithmic trading. Help clients integrate API apps with third-party tools and assist third-party institutions with IBKR system integration. Build client-facing resource libraries and create test and demonstration programs using the IB API. Contribute to internal tools and client service development to improve how support is delivered.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Interactive Brokers Group
Interactive Brokers Group
1 day ago

API Support Analyst I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Provide written client support for applications that connect to IBKR APIs, including API troubleshooting for algorithmic trading. Help clients integrate API apps with third-party tools and assist third-party institutions with IBKR system integration. Build client-facing resource libraries and create test and demonstration programs using the IB API. Contribute to internal tools and client service development to improve how support is delivered.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Provide written support to clients developing and troubleshooting applications that connect through IBKR APIs, including algorithmic trading-related use cases.
  • •Assist clients with integrating API applications with third-party software such as charting platforms.
  • •Support third-party institutions in integrating their applications with IBKR systems.
  • •Build and maintain a client resource library including code snippets, documentation, and consulting materials.
  • •Develop test and demonstration programs using the IB API as reference implementations and contribute to internal tool development.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceLife InsuranceAnnual BonusMeal Allowance

Key Requirements

  • •Bachelor's or advanced degree in Computer Science or a related field.
  • •1+ years of coursework and/or professional experience programming in Java and Python; familiarity with C# and C++ is a plus.
  • •Proficiency with Linux Terminal and Windows command line tools.
  • •Working knowledge of Git workflows.
  • •Strong understanding of REST API architecture and excellent written communication skills for client inquiries via email and online chat.
Experience:1+ yearsAlgorithmic tradingTrading
Education:Bachelor's in Computer Science
Skills:Problem-solvingAnalyticalMethodicalInitiativeWritten communicationVerbal communicationFast learningProactive attitude
Languages:English
Tech Stack:JavaPythonC#C++Linux TerminalWindows command lineGitREST APIIB API

Company Brief

Interactive Brokers Group
Operates an electronic trading platform providing brokerage services for individuals and institutions across global markets, offering equities, options, futures, forex, bonds, and related clearing and custody services with advanced trading technology and low-cost executions.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Greenwich, United States
Founded: 1977
WebsiteLinkedIn