HR Senior Manager

NTT
Manila, Malaysia
Workplace: RemoteFull timeFunction: People, HR & TalentSkills: ["Integrity","Impartiality","Confidentiality","Analytical thinking","Stakeholder management"]

Lead complex, cross-country employee relations (ER) investigations across APAC, including complaints, ethics, harassment, discrimination, retaliation, and other sensitive workplace concerns. Set investigation scope, review evidence, conduct interviews, and deliver clear, defensible reports. Coach junior investigators and ER teams, guide P&C Consultants locally, and advise senior stakeholders on findings and corrective actions. Track cases, support timely closure, and improve investigation practices through training and systemic recommendations.

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FursaFursa
NTT
NTT
1 month ago

HR Senior Manager

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Last checked: 17 hours agoStatus: Live

Job Summary

Lead complex, cross-country employee relations (ER) investigations across APAC, including complaints, ethics, harassment, discrimination, retaliation, and other sensitive workplace concerns. Set investigation scope, review evidence, conduct interviews, and deliver clear, defensible reports. Coach junior investigators and ER teams, guide P&C Consultants locally, and advise senior stakeholders on findings and corrective actions. Track cases, support timely closure, and improve investigation practices through training and systemic recommendations.
Location: Manila, Malaysia
Workplace: Remote
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead complex, sensitive, senior-level cross-country ER investigations for serious workplace concerns, including complaints, ethics issues, conduct, harassment, discrimination, and retaliation.
  • •Define investigation scope and approach, review evidence, conduct interviews, and draft clear, defensible investigation reports.
  • •Provide oversight, coaching, and hands-on support to junior investigators and ER team members, including reviewing plans, interviews, findings, and reports.
  • •Engage with and guide P&C Consultants in selected APAC countries where investigations or complex ER matters are managed locally.
  • •Partner with global and regional ER, Legal, Compliance, Risk, Security, and P&C Delivery teams; track cases in the case management system and support timely closure.

Key Requirements

  • •Strong experience leading complex workplace investigations and managing sensitive ER matters.
  • •Working knowledge of employment law and ER practices across one or more APAC countries.
  • •Excellent investigation planning, interviewing, evidence assessment, and report-writing skills.
  • •Ability to coach and mentor junior investigators and ER team members while ensuring quality.
  • •Ability to guide P&C Consultants and influence senior stakeholders across different countries and cultures.
Experience:APACEmployee relations (ER)Workplace investigations
Skills:IntegrityImpartialityConfidentialityAnalytical thinkingStakeholder management
Languages:English

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn