3 days ago

Senior Retail Account Manager (They, She, He)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own strategic retail partner relationships and scale the retail footprint by driving performance and securing best-in-class partner content. Lead negotiations, onboarding, and ongoing account operations while using data to identify and fix issues like cancellations or prep-time delays. Manage a partner portfolio with monthly/quarterly business reviews, turn complex challenges into scalable solutions, and ensure digital storefronts succeed from day one.

Location: Podgorica

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own the Joint Business Plan (JBP) for top partners, defining the yearly roadmap to grow GMV and market share.
•Act as the primary point of contact from day one—leading negotiations and onboarding new accounts.
•Manage day-to-day partner operations and performance improvements across your account portfolio.
•Use data to spot issues (e.g., cancellation rates, slow prep times) and work with partners to resolve them.
•Drive onboarding excellence by streamlining partner setup, including city coverage and catalogue synchronization.

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHealth InsuranceGym MembershipRemote WorkParental Leave

Key Requirements

•2+ years of experience managing long-term partnerships and driving account success.
•Owner’s mindset with a bias for action—driving results and hitting deadlines.
•Comfort working with complex data sets to support business judgments and strategy.
•Customer-centric communication: patient, clear, persuasive, and able to present to internal teams or external partners.
•Strong retail expertise, including retail P&L, revenue dynamics, and key drivers in the digital marketplace.

Experience:2+ years

Skills:Relationship managementAnalytical thinkingCustomer focusCommunicationNegotiation

Languages:English

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

3 days ago

Senior Retail Account Manager (They, She, He)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Podgorica

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own the Joint Business Plan (JBP) for top partners, defining the yearly roadmap to grow GMV and market share.
•Act as the primary point of contact from day one—leading negotiations and onboarding new accounts.
•Manage day-to-day partner operations and performance improvements across your account portfolio.
•Use data to spot issues (e.g., cancellation rates, slow prep times) and work with partners to resolve them.
•Drive onboarding excellence by streamlining partner setup, including city coverage and catalogue synchronization.

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHealth InsuranceGym MembershipRemote WorkParental Leave

Key Requirements

•2+ years of experience managing long-term partnerships and driving account success.
•Owner’s mindset with a bias for action—driving results and hitting deadlines.
•Comfort working with complex data sets to support business judgments and strategy.
•Customer-centric communication: patient, clear, persuasive, and able to present to internal teams or external partners.
•Strong retail expertise, including retail P&L, revenue dynamics, and key drivers in the digital marketplace.

Experience:2+ years

Skills:Relationship managementAnalytical thinkingCustomer focusCommunicationNegotiation

Languages:English

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor