Technical Solutions Engineer - Cloud, Hyperscalers and AI networks

Arista Networks
Vancouver
Workplace: HybridFull timeCAD 85,000 - 150,000Function: Solutions Engineering & Sales EngineeringExperience: 3-5 yearsEducation: bachelorsSkills: ["Analytical thinking","Triage","Communication","Collaboration","Ability to learn and teach"]

Troubleshoot complex network issues for hyperscaler environments powering AI and accelerated computing. You’ll resolve customer concerns across installation, operation, and maintenance of Arista products, investigate hardware/software network problems with cross-functional engineering teams, and deliver clear post-call summaries and documentation of recurring issues. Expect fast-paced learning and teaching as Arista continuously releases new features, with a strong focus on analytical triage and customer success.

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FursaFursa
Arista Networks
Arista Networks
3 days ago

Technical Solutions Engineer - Cloud, Hyperscalers and AI networks

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Troubleshoot complex network issues for hyperscaler environments powering AI and accelerated computing. You’ll resolve customer concerns across installation, operation, and maintenance of Arista products, investigate hardware/software network problems with cross-functional engineering teams, and deliver clear post-call summaries and documentation of recurring issues. Expect fast-paced learning and teaching as Arista continuously releases new features, with a strong focus on analytical triage and customer success.
Location: Vancouver
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Resolve customer concerns during installation, operation, and maintenance of Arista products.
  • •Investigate complex hardware and software network issues and coordinate with sales, account, and development teams.
  • •Provide post-call summaries including root cause and next-step solutions.
  • •Document customer communication and recurring technical issues to support product quality and product development.
  • •Troubleshoot dynamic hyperscaler AI network environments while balancing communications needs for each case.

Pay and Benefits

Salary: CAD 85,000 - 150,000
Perks:Health InsuranceDentalVisionWellness StipendIncome ProtectionRetirement

Key Requirements

  • •Working knowledge of networking industry, products, and protocols.
  • •3-5 years hands-on experience designing, deploying, configuring, supporting, troubleshooting, debugging, and administering network protocols/technologies including L1/L2 (e.g., VLAN, LACP, LLDP, STP/RSTP/MST, MACsec) and L3 (e.g., OSPF, BGP, IS-IS, IPv4/IPv6, MPLS, LDP, DHCP, VRF).
  • •Experience with system administration and monitoring tools such as AAA/TACACS, SNMP, sFlow, and ACL.
  • •Required troubleshooting skills using tools like tcpdump and Wireshark (or similar).
  • •Strong comfort level with Linux; familiarity with shell scripting, Python, gNMI/gRPC, or Ansible is a plus.
Experience:3-5 yearsData centersAI networksHyperscaler environments
Education:Bachelor's in Network focused (preferred)
Skills:Analytical thinkingTriageCommunicationCollaborationAbility to learn and teach
Languages:English
Tech Stack:SONiCLACPLLDPSTPRSTPMSTMACsecARPOSPFBGPIS-ISIPv4IPv6MPLSLDPDHCPVRRPVRFICMPECMP

Company Brief

Arista Networks
Designs and sells high-performance cloud networking hardware and software for large-scale data centers and enterprise environments, including switches, routers, and network operating systems focused on programmability, telemetry, and low-latency networking.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 2004
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Glassdoor: 4.1
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