Conseiller Relation Clients Assurance Vie F/H - Alternance - TOURS (TOURS, 37, FR, 37000)

Allianz
France
Workplace: OnsiteInternshipFunction: Solutions Engineering & Sales EngineeringEducation: mastersSkills: ["Communication","Customer service","Teamwork","Autonomy","Problem-solving"]

Apprentice role in Allianz France’s Centre de Relation Clients Vie, handling inbound/outbound calls and emails to assist clients with life insurance savings, analyzing needs, managing contract follow-ups, and contributing to continuous process improvements within a collaborative team.

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Allianz
Allianz
5 months ago

Conseiller Relation Clients Assurance Vie F/H - Alternance - TOURS (TOURS, 37, FR, 37000)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Apprentice role in Allianz France’s Centre de Relation Clients Vie, handling inbound/outbound calls and emails to assist clients with life insurance savings, analyzing needs, managing contract follow-ups, and contributing to continuous process improvements within a collaborative team.
Location: France
Workplace: Onsite
Employment Type: Internship
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Respond to client inquiries by telephone and email (inbound and outbound)
  • •Analyze clients’ needs to propose appropriate solutions (information, file management, digital guidance)
  • •Follow up on contracts and perform administrative actions related to life insurance savings
  • •Contribute to client satisfaction by ensuring quality listening, advice and handling of requests
  • •Participate in continuous improvement of processes and be proactive within the team

Pay and Benefits

Perks:Remote WorkPaid LeaveParticipationInteressementMeal AllowanceCanteen

Key Requirements

  • •You are pursuing a training program such as BTS NRDC/Assurance or a MASTER in Assurance/Banking/Customer Relations/Insurance
  • •Good level of English
  • •Proficiency in Microsoft Office (Word, Excel, Outlook)
  • •Comfort with digital tools and IT environments
  • •Rigor, strong customer service mindset, teamwork, autonomy, and proactivity
Experience:InsuranceCustomer service
Education:Master's
Skills:CommunicationCustomer serviceTeamworkAutonomyProblem-solving
Languages:FrenchEnglish
Tech Stack:Microsoft OfficeWordExcelOutlook

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn