Assistant General Manager (Atlanta, Georgia (US-GA), US)

Burberry
Atlanta
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 1-2 yearsSkills: ["Communication","Leadership","Problem-solving"]

Lead and coach a sales team in a high-end retail environment to deliver the Burberry Experience. Drive category performance, oversee store operations, train and develop staff, and ensure exceptional customer service while integrating digital tools to enhance in-store experiences.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Burberry
Burberry
3 months ago

Assistant General Manager (Atlanta, Georgia (US-GA), US)

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead and coach a sales team in a high-end retail environment to deliver the Burberry Experience. Drive category performance, oversee store operations, train and develop staff, and ensure exceptional customer service while integrating digital tools to enhance in-store experiences.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Lead sales associates to improve selling skills and close sales to achieve goals and KPIs
  • •Partner with the General Manager on sell-through and train the team for the assigned category
  • •Lead a high performing customer-facing and service-oriented team with coaching and feedback
  • •Manage customer flow to deliver excellent service and ensure no client is left unattended
  • •Drive the integration of digital resources to communicate when face-to-face interaction isn’t possible

Key Requirements

  • •Advanced knowledge of POS systems
  • •Ability to handle complex customer service issues (dissatisfied customers, complaints, returns, repairs, after-sales)
  • •Fluent and professional dialogue with clients and staff
  • •Experience with Apple mobile devices and digital tools
  • •1-2 years of supervisory or management experience in retail sales
Experience:1-2 yearsRetail
Skills:CommunicationLeadershipProblem-solving
Tech Stack:POS systemApple devices

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn