Manager, PMO

Zip
New York, San Francisco
Workplace: HybridFull timeUSD 120,000 - 170,000 annuallyFunction: Administration & Executive AssistanceExperience: 8+ yearsSkills: ["Communication","Negotiation","Relationship-building","Analytical problem-solving","Bias for action"]

Establish and mature Zip’s PMO from the ground up, defining governance, standard methodologies, and delivery frameworks for enterprise deployments. Lead, mentor, and hire a growing team of project managers while directly driving complex, high-priority implementations end to end. Oversee global onboarding portfolio governance, track delivery metrics to improve time-to-value, and partner closely with Product, Engineering, and Customer Success to resolve blockers and support executive escalations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Zip
Zip
2 months ago

Manager, PMO

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Establish and mature Zip’s PMO from the ground up, defining governance, standard methodologies, and delivery frameworks for enterprise deployments. Lead, mentor, and hire a growing team of project managers while directly driving complex, high-priority implementations end to end. Oversee global onboarding portfolio governance, track delivery metrics to improve time-to-value, and partner closely with Product, Engineering, and Customer Success to resolve blockers and support executive escalations.
Location: New York, San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Architect and implement Zip’s PMO standards, methodology templates, and tooling to create a scalable delivery practice.
  • •Directly manage, mentor, and hire project managers, setting performance expectations and supporting career pathing.
  • •Own and drive end-to-end delivery of complex enterprise implementations, balancing leadership with hands-on execution.
  • •Oversee global portfolio governance for enterprise onboardings, including capacity planning and delivery timelines.
  • •Define delivery and operational metrics (e.g., time-to-value, milestones hit) and run executive escalation management to resolve blockers.

Pay and Benefits

Salary: USD 120,000 - 170,000 annually
Perks:EquityHealth InsuranceVisionDentalPaid Leave401kHome Office

Key Requirements

  • •8+ years of experience in enterprise software implementation, technology consulting, or complex project management.
  • •3+ years of direct people management experience, growing and mentoring technical implementation teams.
  • •Proven success building, launching, or significantly up-leveling a PMO function in a fast-growing B2B SaaS environment.
  • •Deep familiarity with enterprise financial systems, procurement workflows, or large-scale ERP implementation methodologies.
  • •Excellent communication and negotiation skills, with the ability to influence executive decision-making.
Experience:8+ yearsEnterprise softwareB2B SaaSTechnology consultingERPProcurement
Skills:CommunicationNegotiationRelationship-buildingAnalytical problem-solvingBias for action

Company Brief

Zip
Provides buy-now-pay-later (BNPL) and digital payment solutions for consumers and merchants across multiple markets, enabling flexible payments, consumer credit, and merchant financing services.
Industry: Lending
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sydney, Australia
Founded: 2013
WebsiteLinkedIn