Senior Operations Manager, Billing/Denials

Commure
Mountain View
Workplace: OnsiteFull timeUSD 120,000 - 160,000 annuallyFunction: Business OperationsExperience: 4+ yearsSkills: ["Analytical skills","Operational leadership","Root cause analysis","Ownership","Communication"]

Lead denials management and claims optimization within the Business Operations team. Own end-to-end claims lifecycle improvements, conduct root-cause analysis on rejections and denial trends, and manage key operational metrics like throughput and denial rates. Build scalable, repeatable workflows and partner with account managers and clients to troubleshoot issues, while collaborating with product, engineering, and sales to refine internal tools and workflows.

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FursaFursa
Commure
Commure
1 month ago

Senior Operations Manager, Billing/Denials

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead denials management and claims optimization within the Business Operations team. Own end-to-end claims lifecycle improvements, conduct root-cause analysis on rejections and denial trends, and manage key operational metrics like throughput and denial rates. Build scalable, repeatable workflows and partner with account managers and clients to troubleshoot issues, while collaborating with product, engineering, and sales to refine internal tools and workflows.
Location: Mountain View
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead denials management strategy by overseeing the claims lifecycle from post-submission to resolution and reducing friction and revenue loss.
  • •Drive root-cause analysis into systemic issues behind rejections and denials, implementing preventative solutions.
  • •Own key operational metrics including throughput and denial rates for high-profile client accounts, using data to drive continuous improvement.
  • •Build and scale repeatable, automated operational workflows and collaborate with product and engineering on tooling requirements.
  • •Serve as a subject matter expert for critical accounts, partnering with account managers and clients to troubleshoot and implement improvements.

Pay and Benefits

Salary: USD 120,000 - 160,000 annually
Equity and Bonus:Equity

Key Requirements

  • •4+ years of relevant experience in healthcare operations, revenue cycle management, healthcare consulting, or related roles.
  • •Strong analytical skills and the ability to perform data analysis (Excel required; SQL strongly preferred).
  • •Operational leadership experience managing cross-functional initiatives and improving process performance at scale.
  • •Experience in root-cause investigation and designing preventative operational solutions.
  • •Excellent communication skills to translate complexity for internal stakeholders and external clients.
Experience:4+ yearsHealthcareRevenue cycle managementHealthcare operationsRevenue cycleTech-enabled healthcare
Skills:Analytical skillsOperational leadershipRoot cause analysisOwnershipCommunication
Tech Stack:ExcelSQL

Company Brief

Commure
Builds an AI-powered healthcare platform that automates clinical documentation, revenue cycle management, staff safety, and care coordination for hospitals and health systems, integrating with EHRs to reduce administrative burden and improve clinical and financial outcomes.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Mountain View, United States
Founded: 2017
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor