Applied AI Engineer - AI Finance Agent

BJAK
Manila
Workplace: RemoteFull timeFunction: Data Science & Machine LearningSkills: ["Good judgment","Reliability focus","Prototype mindset"]

Build AI-native systems for a mobile-first AI neobank, turning manual workflows into reliable, production-ready automation. You’ll design AI-powered assistants, agents, and integrations with LLMs, internal data, APIs, and knowledge bases across customer support, CRM, onboarding, claims, renewals, payments, and internal tools. Own evaluation, monitoring, and fallback flows, then prototype, test with users/operators, and productionize what works with measurable quality improvements.

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FursaFursa
BJAK
BJAK
2 months ago

Applied AI Engineer - AI Finance Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Build AI-native systems for a mobile-first AI neobank, turning manual workflows into reliable, production-ready automation. You’ll design AI-powered assistants, agents, and integrations with LLMs, internal data, APIs, and knowledge bases across customer support, CRM, onboarding, claims, renewals, payments, and internal tools. Own evaluation, monitoring, and fallback flows, then prototype, test with users/operators, and productionize what works with measurable quality improvements.
Location: Manila
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Build AI-powered workflows, assistants, agents, and automation systems.
  • •Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations, and internal tools.
  • •Work with product and engineering teams to turn manual processes into scalable AI-native systems.
  • •Build integrations with LLMs, internal data, APIs, documents, knowledge bases, and business systems.
  • •Design evaluation, monitoring, and fallback flows; prototype quickly, test with users/operators, and productionize what works.

Key Requirements

  • •Strong software engineering foundation, preferably with Python and backend systems.
  • •Hands-on experience building with LLM APIs, agents, RAG, workflow automation, or AI tools.
  • •Ability to connect AI systems with real product, data, and operational workflows.
  • •Good judgment on when AI is helpful versus when rule-based systems or human review is better.
  • •Understands evaluation, accuracy, latency, cost, privacy, and failure modes.
Experience:FintechInsuranceSupport automationCRMOperations automation
Skills:Good judgmentReliability focusPrototype mindset
Languages:English
Tech Stack:PythonLLM APIsAgentsRAGWorkflow automationAPIsDocumentsKnowledge bases

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
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