Forward Deployed Engineer, Infrastructure Specialist (North America)

Cohere
Toronto, Vancouver, Canada, Montreal, Ottawa
Workplace: RemoteFull timeFunction: QA, Test & Release EngineeringSkills: ["Customer-focused","Communication","Problem-solving","Teamwork","Adaptability"]

Lead end-to-end deployment of North in private cloud and on-premises environments, partnering with enterprise IT and customer teams to design deployment strategies, ensure data privacy and security, and troubleshoot deployment issues in fast-paced, customer-focused engagements.

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Cohere
Cohere
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Forward Deployed Engineer, Infrastructure Specialist (North America)

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead end-to-end deployment of North in private cloud and on-premises environments, partnering with enterprise IT and customer teams to design deployment strategies, ensure data privacy and security, and troubleshoot deployment issues in fast-paced, customer-focused engagements.
Location: Toronto, Vancouver, Canada, Montreal, Ottawa
Workplace: Remote
Employment Type: Full time
Job Function: QA, Test & Release Engineering

Key Responsibilities

  • •Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
  • •Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
  • •Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
  • •Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
  • •Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.

Pay and Benefits

Perks:Remote WorkHealth InsuranceDentalParental LeavePaid Leave

Key Requirements

  • •Experience with and enjoy working directly with customers in enterprise environments
  • •Experience deploying enterprise software in private/hybrid cloud environments
  • •Proven experience administering production Kubernetes clusters and expertise with Helm
  • •Familiarity with DevOps practices, CI/CD pipelines, and Git for version control
  • •Strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization
Experience:AIEnterprise software
Skills:Customer-focusedCommunicationProblem-solvingTeamworkAdaptability
Tech Stack:KubernetesHelmAzureAWSGCPCI/CDGitPrivate cloudOn-premises

Company Brief

Cohere
Builds security-first foundation models and enterprise AI products (LLMs, retrieval, agent platforms) for regulated industries, enabling customizable, private deployments across cloud and on-premises for real-world business applications.
Industry: AI & Machine Learning
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Toronto, Canada
Founded: 2019
Glassdoor
Glassdoor: 2.9
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