Sr Manager, Lost Time Administration and Strategy

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Strategy & Corporate DevelopmentExperience: 7+ yearsEducation: bachelorsSkills: ["Lead projects","Build consensus","Creative thinking","Problem-solving","Work effectively under pressure"]

Lead lost-time strategy and attendance/leave program for Airports, Contact Centers, and Inflight Dining within the Operations Administration team. Define performance standards, success metrics, and executive reporting; monitor system trends; and shape long-term vision for attendance and case-management tools in partnership with IT and Product. Use analytics and AI-enabled capabilities to move toward proactive, exception-based management while collaborating with Labor, Legal, HR, and Safety across a large frontline population.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
American Airlines Group
American Airlines Group
3 days ago

Sr Manager, Lost Time Administration and Strategy

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead lost-time strategy and attendance/leave program for Airports, Contact Centers, and Inflight Dining within the Operations Administration team. Define performance standards, success metrics, and executive reporting; monitor system trends; and shape long-term vision for attendance and case-management tools in partnership with IT and Product. Use analytics and AI-enabled capabilities to move toward proactive, exception-based management while collaborating with Labor, Legal, HR, and Safety across a large frontline population.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Manager level

Key Responsibilities

  • •Lead overall lost time strategy for Airport, Contact Centers, and Inflight Dining, including leaves of absence and attendance policy.
  • •Define performance standards, strategic solutions, and success metrics to scale the program across hubs, stations, and contact centers.
  • •Set the long-term vision for attendance, leave, and case-management tools in partnership with IT and Product teams.
  • •Leverage analytics, automation, and AI-enabled capabilities to shift toward proactive, exception-based lost time management.
  • •Lead and influence a decentralized team, ensuring alignment, accountability, and consistent execution across management layers.

Pay and Benefits

Perks:Health InsuranceDentalVision401kFlexible SpendingEmployee AssistancePet Insurance

Key Requirements

  • •Bachelor’s degree, Master’s degree, or equivalent experience/training.
  • •7+ years of prior managerial experience or relevant experience.
  • •Demonstrated success leading enterprise-level attendance, workforce, or compliance programs across large, distributed, or unionized organizations.
  • •Deep familiarity with attendance policy administration, collective bargaining agreements, and regulated labor environments.
  • •Experience partnering with Labor Relations, Legal, HR, and Safety on complex policy and compliance matters.
Experience:7+ yearsUnionized organizationsWorkforceCompliance programs
Education:Bachelor's
Skills:Lead projectsBuild consensusCreative thinkingProblem-solvingWork effectively under pressure

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn