People Operations Manager

Kaizen Labs
New York
Workplace: HybridFull timeUSD 130,000 - 150,000 annuallyFunction: Business OperationsExperience: 4+ yearsSkills: ["Communication","Empathy","Ownership","Cross-functional collaboration","Problem-solving"]

Lead the people operations function at Kaizen, owning onboarding, payroll, benefits, compliance, and employee engagement for a fast-growing government-tech startup. Build scalable processes across the employee lifecycle, partner with leadership on headcount and compensation, and leverage AI to automate workflows while maintaining a strong, empathetic people-first approach across a distributed team.

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FursaFursa
Kaizen Labs
Kaizen Labs
2 months ago

People Operations Manager

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead the people operations function at Kaizen, owning onboarding, payroll, benefits, compliance, and employee engagement for a fast-growing government-tech startup. Build scalable processes across the employee lifecycle, partner with leadership on headcount and compensation, and leverage AI to automate workflows while maintaining a strong, empathetic people-first approach across a distributed team.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own onboarding and offboarding end-to-end: letters, I-9, background checks, tools provisioning, access setup, 30/60/90 check-ins, and documented exits
  • •Run payroll operations: add new employees, process changes, troubleshoot issues, ensure accuracy and timeliness
  • •Manage benefits program day-to-day: open enrollment, carrier coordination, stipends, usage tracking, and feedback loops
  • •Own people compliance across active states: SOS registrations, unemployment insurance, filings, records, handbook maintenance, and tooling familiarity
  • •Own employee engagement and sentiment tracking across a distributed team, surfacing themes to leadership and driving improvements

Pay and Benefits

Salary: USD 130,000 - 150,000 annually

Key Requirements

  • •4+ years of experience in People Operations, HR Operations, or related program management roles
  • •Experience at one or more scaling startups where you operated without a full HR team behind you
  • •Hands-on fluency with core People Ops tools (Gusto or Rippling, Carta) and compliance platforms (Vanta, Mosey, AbstractOps)
  • •Ownership mentality: you've run a people ops or back-office function yourself, not just supported someone who did
  • •Comfort operating across people, finance, and admin functions; cross-functional collaboration and strong communication skills
Experience:4+ yearsGovernment technologyPublic sectorSaaS
Skills:CommunicationEmpathyOwnershipCross-functional collaborationProblem-solving
Tech Stack:GustoRipplingCartaPEOsVantaMoseyAbstractOpsAI tools

Company Brief

Kaizen Labs
Builds modern, people-first e-government software to modernize resident-facing services (parks & recreation, permitting, licensing, payments) for local, state, and federal agencies across the U.S.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: New York, United States
Founded: 2022
Glassdoor
Glassdoor: 5.0
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