Financial Partnerships Operations Manager, Americas

Airwallex
New York, San Francisco
Workplace: OnsiteFull timeUSD 100,000 - 170,000 annuallyFunction: Business OperationsExperience: 4+ yearsEducation: bachelorsSkills: ["Attention to detail","Project management","Process improvement","Written communication","Analytical thinking"]

Lead day-to-day operations for the Financial Partnerships team across Airwallex’s banking partner ecosystem in the Americas. Drive partner onboarding, due diligence, integrations, and steady-state operations, while tracking regulations and scheme requirements. Triage escalations and internal dependencies to hit KPIs, coordinate due diligence with Financial Crime Compliance, and support change management across product and engineering. Produce reports and build scalable operating mechanisms like scorecards, governance, and QBRs.

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Airwallex
Airwallex
1 day ago

Financial Partnerships Operations Manager, Americas

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Last checked: 47 minutes agoStatus: Live

Job Summary

Lead day-to-day operations for the Financial Partnerships team across Airwallex’s banking partner ecosystem in the Americas. Drive partner onboarding, due diligence, integrations, and steady-state operations, while tracking regulations and scheme requirements. Triage escalations and internal dependencies to hit KPIs, coordinate due diligence with Financial Crime Compliance, and support change management across product and engineering. Produce reports and build scalable operating mechanisms like scorecards, governance, and QBRs.
Location: New York, San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Collaborate with the Financial Partnerships team as Airwallex expands into new markets and grows its banking, payments, and financial-institution partner network.
  • •Support operational relationships with partners across the lifecycle from onboarding and due diligence through integration, launch, steady state, and expansion.
  • •Track evolving rules, regulations, scheme requirements, and upcoming changes affecting banks, payment service providers, card schemes, and alternative payment methods.
  • •Triage partner escalations, operational requests, and internal dependencies, routing issues and resolving them against agreed KPIs.
  • •Coordinate due diligence sessions with Financial Crime Compliance and generate reports and scalable operating mechanisms (scorecards, governance forums, QBRs, intake processes, playbooks, performance dashboards).

Pay and Benefits

Salary: USD 100,000 - 170,000 annually
Equity and Bonus:Equity
Perks:EquityAnnual Bonus

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •At least 4 years of experience in financial services, fintech, payments, banking operations, strategy, business operations, partnerships, consulting, or a related field.
  • •Strong project-management experience improving processes, policies, products, or operational workflows.
  • •Excellent attention to detail with the ability to manage multiple workstreams, deadlines, dependencies, and escalations.
  • •Strong written and verbal communication with senior stakeholders and external partners.
Experience:4+ yearsFinancial servicesFintechPaymentsBanking operations
Education:Bachelor's
Skills:Attention to detailProject managementProcess improvementWritten communicationAnalytical thinking
Tech Stack:ExcelGoogle SheetsLooker

Company Brief

Airwallex
Airwallex is a global payments and financial platform that provides business accounts, cross-border payments, treasury, corporate cards, and embedded finance APIs to help companies manage global financial operations and scale internationally.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Singapore, Singapore
Founded: 2015
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor