Relationship Manager (Plano/Baton Rouge)

Discover Financial
Plano
Workplace: OnsiteFull timeUSD 74,200 - 84,700 annuallyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Relationship building","Strategic thinking","Communication","Analysis","Collaboration"]

Build and maintain strong partnerships with auto dealerships to support Capital One Auto Finance. Serve as first line of contact for underwriting and funding issues, make outbound calls to capture business, and analyze dealer territories to develop plans to achieve monthly targets. Review underwriting structure, guide deals through the funding process, and track/analyze territory production goals while partnering with internal teams to maintain operational alignment.

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Discover Financial
Discover Financial
1 week ago

Relationship Manager (Plano/Baton Rouge)

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Last checked: 4 hours agoStatus: Live

Job Summary

Build and maintain strong partnerships with auto dealerships to support Capital One Auto Finance. Serve as first line of contact for underwriting and funding issues, make outbound calls to capture business, and analyze dealer territories to develop plans to achieve monthly targets. Review underwriting structure, guide deals through the funding process, and track/analyze territory production goals while partnering with internal teams to maintain operational alignment.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Cultivate positive relationships with auto dealerships and support high-level customer service for internal Auto Finance.
  • •Partner with peers to achieve operational alignment and mutual objectives.
  • •Serve as first line of contact for dealer issues in underwriting and funding.
  • •Make outbound calls to dealers and take inbound calls to analyze dealer territory potential.
  • •Review underwriting structure, guide deals in-house for funding, and analyze territory production goals to achieve monthly targets.

Pay and Benefits

Salary: USD 74,200 - 84,700 annually

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of experience in financial services or at least 1 year of B2B sales experience.
  • •Preferred: a bachelor’s degree in business.
  • •Preferred: 2+ years of experience in auto finance.
  • •Preferred: 5+ years of experience in customer service or 2+ years in customer relations.
Experience:1+ yearsFinancial servicesB2B salesAuto financeCustomer relationsCustomer service
Education:Bachelor's in Business
Skills:Relationship buildingStrategic thinkingCommunicationAnalysisCollaboration

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn