The North Face: Assistant Manager - Towson Town Center

The North Face
United States
Workplace: OnsiteFull timeUSD 22 - 33 hourlyFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Communication","Accountability","Adaptability"]

Lead and develop a team of Brand Advocates to deliver a best-in-class customer experience. Partner with the Store Manager to drive store profitability through excellence in customer engagement, merchandising, operations, and community connection. In the Store Manager’s absence, assume full responsibility for the store, supervising daily operations, coaching the team, supporting hiring and training, ensuring policy compliance, and maintaining visual merchandising and inventory standards.

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The North Face
The North Face
1 day ago

The North Face: Assistant Manager - Towson Town Center

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead and develop a team of Brand Advocates to deliver a best-in-class customer experience. Partner with the Store Manager to drive store profitability through excellence in customer engagement, merchandising, operations, and community connection. In the Store Manager’s absence, assume full responsibility for the store, supervising daily operations, coaching the team, supporting hiring and training, ensuring policy compliance, and maintaining visual merchandising and inventory standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators and individual goals.
  • •Lead and coach the team to exceed productivity goals and model exceptional customer service and selling behaviors.
  • •Supervise daily store operations, including opening/closing procedures, floor coverage, and task delegation.
  • •Support the Store Manager with recruiting, hiring, onboarding, and ongoing training, feedback, and development.
  • •Ensure compliance with company policies, manage expenses and shrink to drive profitability, and maintain visual merchandising and product replenishment.

Pay and Benefits

Salary: USD 22 - 33 hourly

Key Requirements

  • •2+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
  • •Proven ability to drive results by exceeding sales and profit goals through store teams.
  • •Ability to coach, motivate, and build high-performing, diverse teams.
  • •Strong verbal and written communication skills with the ability to influence across levels.
  • •Comfort using word processing, spreadsheets, and retail software tools.
Experience:2+ yearsRetail
Education:High School
Skills:LeadershipCoachingCommunicationAccountabilityAdaptability
Tech Stack:Word processingSpreadsheetsRetail software

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn