Client Manager/ Broker

Aon
London
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship management","Renewal strategy","Market awareness","Presentation","Training"]

Manage client and network relationships for P&I accounts, supporting existing business and leading new opportunities. Drive the broking marketing approach to P&I Clubs and fixed markets, present terms to clients/underwriters, and develop renewal strategies including retention alternatives. Handle renewal and documentation issuance, premium payment issues, commission query support, and pipeline maintenance. Contribute to thought leadership publications and oversee onboarding/training for new team members.

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FursaFursa
Aon
Aon
1 day ago

Client Manager/ Broker

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Manage client and network relationships for P&I accounts, supporting existing business and leading new opportunities. Drive the broking marketing approach to P&I Clubs and fixed markets, present terms to clients/underwriters, and develop renewal strategies including retention alternatives. Handle renewal and documentation issuance, premium payment issues, commission query support, and pipeline maintenance. Contribute to thought leadership publications and oversee onboarding/training for new team members.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage client and network relationships for P&I accounts, supporting and developing existing relationships while leading new business opportunities.
  • •Lead the marketing/broking approach to P&I Clubs and fixed markets; present terms in writing and in presentations if required.
  • •Develop and lead renewal strategy for selected accounts, including alternative retention structures and support for as-if work.
  • •Bind renewals and confirm cover, including issuance of required documentation in line with Aon procedures.
  • •Maintain P&I pipeline, manage premium payment issues and commission allocation queries, support thought leadership, and oversee new team member training/onboarding.

Key Requirements

  • •Experience working with the network and client to prepare high-quality submissions for underwriters
  • •Ability to evaluate and compare quote and renewal options for clients and the network
  • •Use expertise to manage the marketing/broking process, including which markets to approach based on appetite
  • •Good understanding of the differences between clubs and P&I markets (financial and non-financial)
  • •Experience supporting day-to-day client and network relationship management across P&I accounts
Experience:InsuranceP&IBroking
Skills:Relationship managementRenewal strategyMarket awarenessPresentationTraining
Languages:English
Tech Stack:BrokasureGENPACAV spreadsheetECM

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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