Full Time Branch Ambassador - New Iberia

Discover Financial
United States
Workplace: OnsiteFull timeUSD 43,680 - 43,680 annuallyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Communication","Attention to detail","Adaptability","Curiosity"]

Serve as the customer-facing heartbeat of the branch, handling high-volume cash transactions with complete accuracy while maintaining a compliance-first approach. Educate customers on mobile banking, remote deposit capture, and contactless payments, and listen to customer needs to recommend the right digital tools and banking solutions. Balance hospitality and efficiency in a fast-moving, technology-enabled community hub.

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FursaFursa
Discover Financial
Discover Financial
1 month ago

Full Time Branch Ambassador - New Iberia

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the customer-facing heartbeat of the branch, handling high-volume cash transactions with complete accuracy while maintaining a compliance-first approach. Educate customers on mobile banking, remote deposit capture, and contactless payments, and listen to customer needs to recommend the right digital tools and banking solutions. Balance hospitality and efficiency in a fast-moving, technology-enabled community hub.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, negotiable instrument processing) with 100% accuracy.
  • •Maintain a compliance-first mindset, following security, audit, and BSA/AML and federal regulatory standards.
  • •Educate customers on mobile banking, remote deposit capture, and contactless payments.
  • •Listen to customer needs and match them with the right digital tools or banking solutions.
  • •Greet customers throughout the space and maintain a warm, community-focused experience while supporting surrounding branches as needed.

Pay and Benefits

Salary: USD 43,680 annually
Perks:Health InsuranceDentalVision401kPaid LeaveEducation AssistancePaid ParentalLife InsuranceDisability Insurance

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Ability to work a flexible schedule, including nights and weekends.
  • •Strong written and oral communication skills.
Experience:1+ yearsRetailSalesCustomer serviceCash handling
Education:High School
Skills:HospitalityCommunicationAttention to detailAdaptabilityCuriosity
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn