Service Manager

EquipmentShare
Louisville
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Interpersonal skills","Problem solving","Teamwork","Communication","Adaptability"]

Lead maintenance operations for heavy equipment at the company’s Louisville rental facility. You’ll use the company’s T3 platform to create, assign, and monitor work orders, track service intervals, diagnose issues using real-time data, and ensure parts and repairs are handled promptly. The role includes supervising maintenance technicians, scheduling repairs for customer and owned equipment, training the team, maintaining a safe work environment, and ensuring customers receive responsive, high-quality service.

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FursaFursa
EquipmentShare
EquipmentShare
2 days ago

Service Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead maintenance operations for heavy equipment at the company’s Louisville rental facility. You’ll use the company’s T3 platform to create, assign, and monitor work orders, track service intervals, diagnose issues using real-time data, and ensure parts and repairs are handled promptly. The role includes supervising maintenance technicians, scheduling repairs for customer and owned equipment, training the team, maintaining a safe work environment, and ensuring customers receive responsive, high-quality service.
Location: Louisville
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and coordinate quality performance of heavy equipment maintenance technicians and service personnel.
  • •Use T3 to create, assign, and monitor work orders; track service intervals; diagnose issues using data across equipment makes and models.
  • •Schedule repairs for customer and company-owned rental equipment and order parts as needed.
  • •Respond to and resolve customer inquiries, requests, complaints, and keep customers updated on service improvements.
  • •Train and develop employees and maintain a safe work environment.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipLearning BudgetTool ReimbursementVolunteer Time

Key Requirements

  • •3+ years of maintenance and service experience (rental industry or related construction field).
  • •Experience leading maintenance teams and/or background in the construction industry.
  • •Strong interpersonal skills, problem solving, and excellent verbal/written communication.
  • •Valid driver’s license with acceptable driving record, and must be at least 21 to operate a company vehicle.
  • •High school diploma; trade school certificate preferred.
Education:High School
Skills:Interpersonal skillsProblem solvingTeamworkCommunicationAdaptability
Licenses:Driver’s license
Languages:English
Tech Stack:T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn