Travel Counselor - Future Opportunity

Serve as a critical frontline contact-center resource, answering inbound calls from premium card members in a high-volume environment. Use customer consultation to understand needs, plan personalized travel experiences, and create new bookings or service existing travel arrangements. Coordinate domestic and international flight, car, and hotel reservations while communicating relevant product offerings and value propositions. Maintain an always-member-first approach and deliver world-class service outcomes.