Gestor/a de Soporte a la Red Comercial (Barcelona, ES)

Zurich Insurance
Barcelona
Workplace: HybridFull timeFunction: Product ManagementEducation: bachelorsSkills: ["Proactivity","Problem-solving","Communication","Teamwork","Planning"]

Provide operational and specialist support to commercial network managers for insurance and pension plan matters for Sabadell Zurich. Handle insurance/pension inquiries and administrative requests with defined quality standards, drive SLA compliance, and support offices with commercial and advisory guidance. Contribute to improving operations, procedures, and products, and identify/report incidents and opportunities for enhancements to ensure continuity and better efficiency.

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Zurich Insurance
Zurich Insurance
13 hours ago

Gestor/a de Soporte a la Red Comercial (Barcelona, ES)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide operational and specialist support to commercial network managers for insurance and pension plan matters for Sabadell Zurich. Handle insurance/pension inquiries and administrative requests with defined quality standards, drive SLA compliance, and support offices with commercial and advisory guidance. Contribute to improving operations, procedures, and products, and identify/report incidents and opportunities for enhancements to ensure continuity and better efficiency.
Location: Barcelona
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Handle insurance and pension plan consultations and administrative processes within required timeframes and quality standards.
  • •Support SLA compliance through proactive involvement.
  • •Promote insurance and pension business generation by providing commercial support to branch offices.
  • •Proactively advise the network on relevant insurance and pension areas.
  • •Participate in improving operational processes, procedures, and products; identify and report incidents and opportunities for enhancements.

Pay and Benefits

Perks:Paid LeaveLearning Budget

Key Requirements

  • •Degree in Business Administration and Management (or Economics or similar).
  • •Valuable technical knowledge of different types of insurance and the insurance industry.
  • •Strong command of Office 365, mainly Excel.
  • •Experience using tools such as INFO, Proteo, and Genesys.
  • •Positive attitude, willingness to learn, and a sense of responsibility.
Education:Bachelor's
Skills:ProactivityProblem-solvingCommunicationTeamworkPlanning
Tech Stack:Microsoft Office 365ExcelINFOProteoGenesys

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn