Assistant Store Manager I

Tapestry
United States
Workplace: OnsiteFull timeUSD 18.5 - 38.25 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance and operational excellence on the retail floor. Lead by example to deliver exceptional, inclusive customer experiences, resolve customer issues, and act as a brand ambassador. Recruit, onboard, coach, and develop the team while executing omni-channel and digital clienteling initiatives. Oversee compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising standards.

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FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance and operational excellence on the retail floor. Lead by example to deliver exceptional, inclusive customer experiences, resolve customer issues, and act as a brand ambassador. Recruit, onboard, coach, and develop the team while executing omni-channel and digital clienteling initiatives. Oversee compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support sales goals through forecasting, planning, category initiatives, KPI monitoring, and strategy adjustments.
  • •Deliver exceptional service by creating an inclusive, high-energy environment and resolving customer issues.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline.
  • •Execute omni-channel and digital engagement, including virtual shopping and clienteling/customer data acquisition.
  • •Ensure operational excellence by overseeing compliance, scheduling, payroll, HR processes, loss prevention, and visual merchandising.

Pay and Benefits

Salary: USD 18.5 - 38.25 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and the ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ years
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channel servicesClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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