Fashion Consultant - Versace, Mall of the Emirates (Emiratisation)

Chalhoub Group
Dubai
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Guest experience","Customer relationship building","Attention to detail","Customer focus"]

Drive individual and collective sales targets while delivering exceptional guest experience in-store. Support CRM/CX and customer and people initiatives, collect customer behavior and product performance insights for business reviews, and strengthen client relationships through an omni-channel approach. Provide pre-buying product feedback, promote loyalty program MUSE and stay current with app offerings, ensure VM and SOP compliance, and contribute to in-store CX initiatives, marketing events, and sell-through.

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Chalhoub Group
Chalhoub Group
2 months ago

Fashion Consultant - Versace, Mall of the Emirates (Emiratisation)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Drive individual and collective sales targets while delivering exceptional guest experience in-store. Support CRM/CX and customer and people initiatives, collect customer behavior and product performance insights for business reviews, and strengthen client relationships through an omni-channel approach. Provide pre-buying product feedback, promote loyalty program MUSE and stay current with app offerings, ensure VM and SOP compliance, and contribute to in-store CX initiatives, marketing events, and sell-through.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Achieve individual and collective sales targets while delivering exceptional guest experience
  • •Implement CRM/CX and other key customer and people initiatives in-store
  • •Collect data on customer behavior, top sellers, and slow movers for business reviews
  • •Drive client relationships using an omni-channel approach and provide pre-buying feedback on products
  • •Ensure VM guidelines and SOP compliance, including click and collect within SLAs and accurate customer data capture

Pay and Benefits

Perks:Health InsuranceChild EducationRemote WorkEmployee Discounts

Key Requirements

  • •Strong English communication skills
  • •Achieve individual and collective sales targets
  • •Deliver exceptional guest experience
  • •Adhere to VM guidelines and standard operating procedures (SOPs)
  • •Ensure customer data is properly captured according to marketing team requirements
Skills:CommunicationGuest experienceCustomer relationship buildingAttention to detailCustomer focus
Languages:English
Tech Stack:CRMCXOmni-channelENPSClick and collectLoyalty program (MUSE)

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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