Retail Assistant Store Manager

Puma
Italy
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Leadership"]

Lead and support store operations at the Outlet Fidenza, driving sales, delivering exceptional customer service, and developing the team under the Store Manager. Analyze customer profiles and sales trends to guide business decisions, assist with marketing initiatives and events, and ensure efficient store processes including counting on discounts and handling transactions.

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FursaFursa
Puma
Puma
2 months ago

Retail Assistant Store Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead and support store operations at the Outlet Fidenza, driving sales, delivering exceptional customer service, and developing the team under the Store Manager. Analyze customer profiles and sales trends to guide business decisions, assist with marketing initiatives and events, and ensure efficient store processes including counting on discounts and handling transactions.
Location: Italy
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager to achieve store sales and KPI targets through mid-to-long term strategies, expense control, sales and customer service.
  • •Maintain high standards of customer service in line with the brand values.
  • •Process sales, exchanges and returns at the register following company discount directives.
  • •Assist the Store Manager in hiring, training and developing team members with ongoing performance monitoring.
  • •Analyze customer profiles and sales trends to steer the business with the Store Manager and assist in communicating, managing and executing marketing initiatives and events within budget.
Travel: Low travel

Key Requirements

  • •2-3 years of managerial experience in a Retail environment focused on customer service (preferably apparel and footwear).
  • •Strong communication skills with the ability to manage and develop team members.
  • •Proficiency with PC programs (Word, Outlook, PowerPoint, Excel, Internet).
  • •Passion for the Puma brand and an interest in the commercial side of the business.
  • •Fluent in English with an outgoing, customer-focused personality and willingness to travel for short trips within Italy and Europe.
Experience:RetailCustomer service
Skills:CommunicationLeadership
Languages:EnglishItalian
Tech Stack:WordOutlookPower PointExcelInternet

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn