Citizens Branch Manager

Citizens Bank
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 4+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Customer focus","Communication","Partnerships"]

Lead a bank branch focused on sales growth, customer experience, and operational excellence in a digital-first environment. Build a diverse talent pipeline, develop colleagues, and coach teams to meet performance and sales targets. Drive branch performance, foster community partnerships, and ensure regulatory and safety requirements (SAFE Act) are met while promoting mobile and online banking value.

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Citizens Bank
Citizens Bank
1 month ago

Citizens Branch Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead a bank branch focused on sales growth, customer experience, and operational excellence in a digital-first environment. Build a diverse talent pipeline, develop colleagues, and coach teams to meet performance and sales targets. Drive branch performance, foster community partnerships, and ensure regulatory and safety requirements (SAFE Act) are met while promoting mobile and online banking value.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Manager level

Key Responsibilities

  • •Lead branch performance, sales growth, and exceptional colleague and customer experience through coaching and hands-on leadership.
  • •Direct all colleague and sales activities to ensure key targets are met or exceeded while maintaining operational integrity.
  • •Build a diverse talent pipeline and develop colleagues to meet evolving business needs and branch goals.
  • •Communicate business priorities clearly to energize and empower teammates to execute with confidence.
  • •Engage with the local community to cultivate relationships and drive business growth.

Key Requirements

  • •High School diploma or equivalent
  • •Leadership experience with ability to coach and develop to drive sales excellence and ensure world-class customer service in a high-volume branch
  • •4 years sales management experience in Retail or Branch Banking
  • •Proven track record of achieving sales goals and branch goals in a profit and loss environment
  • •Strong customer experience focus with ability to build partnerships in the community
Experience:4+ yearsBankingRetail banking
Education:High School
Skills:LeadershipCoachingCustomer focusCommunicationPartnerships
Licenses:NMLS
Certifications:NMLS
Languages:English

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website