Manager, Analytics & Metrics

Mastercard
Gurugram
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceSkills: ["Problem-solving","Stakeholder management","Communication","Cross-functional teamwork","Attention to detail"]

Hands-on analytics leader within Mastercard Services, driving operational excellence through ETL and data visualization. Partners with cross-functional teams to identify pain points, design data-driven solutions, centralize processes, and measure impact using KPIs and automation to improve productivity and sales enablement.

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FursaFursa
Mastercard
Mastercard
2 months ago

Manager, Analytics & Metrics

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Status: Live
Reposted: similar role first listed 6 months ago

Job Summary

Hands-on analytics leader within Mastercard Services, driving operational excellence through ETL and data visualization. Partners with cross-functional teams to identify pain points, design data-driven solutions, centralize processes, and measure impact using KPIs and automation to improve productivity and sales enablement.
Location: Gurugram
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence

Key Responsibilities

  • •Develop a strong understanding of Mastercard’s business environment and work with Workstream leads to identify pain points in operational processes.
  • •Engage with internal partners to understand pain points and design data-driven solutions using available data and technology.
  • •Identify processes that can be centralized and implement improvements to drive efficiency.
  • •Monitor process KPIs and drive continuous efficiency improvements through system enhancements, automation, or process changes.
  • •Communicate findings and impact through structured analyses and clear presentations to cross-functional teams.

Key Requirements

  • •Strong proficiency in ETL and visualization tools such as SQL, Alteryx, and Tableau.
  • •Proficiency in Excel, PowerPoint, and Word; ability to create structured analyses, clear presentations, and professional documentation.
  • •Experience with process automation tools (e.g., Power Automate) and workflow design tools (e.g., Visio, Signavio).
  • •Ability to work effectively in cross-functional, global teams with strong stakeholder management.
  • •Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.
Experience:PaymentsFintechEnterprise software
Skills:Problem-solvingStakeholder managementCommunicationCross-functional teamworkAttention to detail
Tech Stack:SQLAlteryxTableauExcelPowerPointWordPower AutomateVisioSignavio

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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